Field Service Engineer Job at FANUC America Corporation
At FANUC America Corporation we are passionate about our customers, our employees, and the work we perform. We maintain a workplace where individuals can be proud of, where talents are embraced, and results are encouraged and supported. We are looking for talented people who value integrity, informed decision-making and collaboration. If you believe you are one of those talented people, and are interested in being considered for a career at FANUC America, we invite you to apply today!
FANUC America Corporation provides the most complete range of industry-leading CNC systems, robotics, motion control systems, and ROBODRILL machining centers. Our innovative technologies and proven expertise help manufacturers in the Americas to be more efficient, reliable and profitable. FANUC America is currently searching for a Field Service Engineer in the Hoffman Estates, IL area to join our team.
Reporting to our Hoffman Estates, IL office you will provide support to customers in Illinois, Indiana, Missouri, Wisconsin, and Upper Peninsula of Michigan with on-site repair, troubleshooting and /or maintenance services for CNC s and related system peripheral equipment. As an incoming associate engineer you will learn our products, services, and what makes our customer service #1. Comprehensive on-the-job training and support, as well as 3 weeks of classroom training in our Chicagoland office is provided.
Primary responsibilities will include:
- Perform troubleshooting and repair of CNC s, control motors and drives, industrial lasers and precision machines
- Provide hands-on technical assistance and customer support
- Report daily to the Service Center Manager to update status and availability
- Requires traveling to customer sites within a region by auto and/or air with some overnight travel (on average up to 12 nights per month)
- Ability to travel to customer sites up to 5 hours at a time
- Some air travel required
Ideal candidate will have the following experience and education:
- Associates degree in Electronics, Mechatronics, or related field; Bachelors of Electrical Engineering, preferred.
- Minimum of 2 years in a technical customer focused/field service position
- Electrical/Mechanical troubleshooting and repair experience
- Requires a valid state driver's license and minimum 5 years violation free
- Familiarity with CNC or PLC is a plus
We offer market competitive pay and benefits programs, as well as opportunities for advancement, knowledge and skill development, and recognition of individual achievements. In addition, we offer the following benefits to our employees:
- Medical, Dental & Vision Insurance
- 401(k) Retirement Program
- Life Insurance
- Short-Term & Long-Term Disability Plans
- Tuition Reimbursement
- Wellness Program
- Flexible Spending Accounts
- Employee Assistance Program
- Flexible Benefit Dollars
- Generous Holiday & Vacation Program
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