Our Company

Miso Robotics is transforming the restaurant industry and making a real impact on the world. We've developed a robotic kitchen assistant, Flippy, that can perform a variety of kitchen tasks including running the deep fryer. Flippy is a robotic arm that relies on Miso’s proprietary platform which combines deep learning and other computer vision technologies with optimization-based scheduling and nonlinear control to adapt quickly to a variety of kitchen workflows, while achieving graceful and efficient motion.

The challenge of bringing robotics into commercial kitchens requires many disciplines to come together. The compositions of teams at Miso Robotics reflect this multidisciplinary nature of our work. We have built a world-class team and we are looking for more exceptional people to join us. If you believe, like we do, that the future of commercial restaurants involves robotics and artificial intelligence (HINT: It definitely does) and if you want to count yourself among the handful of lucky people who've found themselves with the opportunity to solve this problem, then Miso Robotics might be the right place for you!

Our Values

• We live with a TEAM mindset - we win together. Individual performance serves the bigger goal of working as a team.
• We are easy on people, hard on problems. We work relentlessly to solve issues.
• We use Candor - ego has no place here. Always polite and extremely direct.
• We operate with Rigor - superb execution is a core skill.
• We are bought in - each of us is dedicated to the mission.
• Innovation is in our blood - we are intrepid.
• We think big - we’re here to make an impact. Miso plays large ball.

The Role

This is a temporary part-time position with an expected duration of 4-6 weeks and 20-30 hours per week. We are seeking a professional and skilled Field Support Representative to join our team. In this role, you will be responsible for meeting with store managers to understand product engagement. You must have excellent communication skills and be customer focused.

For the first 4 weeks after the installation of our new system, you will visit each store 1 to 2 times a week to ensure the system is functioning as expected. You will ensure the store staff is trained, hear feedback from store managers, and work internal teams to document and resolve on site issues. You will be expected to document insights to share with product managers and technical team members.

Additional Information: The pay range for this position is $18 - $27 per hour. Our salary ranges are determined by the experience and education required, and level of responsibility. The range posted for this role represents a range that Miso Robotics, in good faith, believes it is willing to pay at the time of this posting. The pay is determined by job related skills, training, education, and experience.

Requirements:

• Experience with JIRA and Zendesk
• Excellent verbal and written communication skills
• Ability to travel to customer sites in Nashville, TN

PmNitFYORO