Food and Beverage Director - Newcastle Casino Job at Traditions Spirits Inc.
Who says you can’t choose your family?
We believe in exceeding our employees’ expectations by treating them like family and acknowledging them as our most valuable assets. We can’t operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day.
What’s in it for you?
The opportunity to use the sum of your life’s experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation, and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing, you’ll feel proud to be a part of every day?
Employee Benefits:
- Now Offering $75.00-$150.00 Fuel Stipend
- Now Offering Daily Pay!
- 401(k) Matching
- Health Insurance
- Dental Insurance
- Vision Insurance
- Basic Life Insurance
- Life Insurance
- Disability Insurance
- Teladoc for Part-Time Employees
- Employee Assistance Program
- Paid Time Off
- Employee Appreciation & Recognition Programs
- Anniversary & Birthday Programs
- Award Co.
OUR MISSION:
“Traditions Spirits believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time.”
Provides overall leadership, supervision and direction on shift operations in order to consistently meet or exceed the guest experience. Oversees all aspects of the food and beverage operation. Ensures all revenue and budget numbers are in line, making corrections to adjust to business levels if necessary. Must ensure all areas within the kitchen and front of the house meet health and safety standards during each meal period. Works with the Executive Chef when creating new menu items, recipes and plating guides. Ensures that all employee and manager issues are resolved quickly. Maintains proper coverage of staffing in each outlet; monitors payroll and food cost for the entire property. Addresses all issues related to the above in a timely and professional manner. Follows up daily on any outstanding maintenance issues. Ensures that all venues consistently provide exemplary customer service. Responsible for pre-planning, coordination and execution of any new or existing food and beverage venues.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
NOTE: Traditions Spirits, Inc. ® may change the requirements of this job description at any time. Current responsibilities include, but are not limited to the following:
- Embodies Traditions Spirits Mission, Vision, and Core Values
- Responsible for establishing and ensuring a professional and cordial rapport with and acting as a liaison between Traditions Spirits and casino staff and management
- Sets PACE & TONE for the shift. Motivates staff to achieve results
- Recognizes employee strengths and opportunities to craft developmental lessons. Takes ownership and responsibility for development of staff through communication, documentaiton, and evaluation
- Maintains a positive working relationship with all company team members, fostering and promoting cooperative, harmonious work environment keeping morale, productivity, and efficiency high
- Provides motivation to team through active learning. Develops a strong teamwork environment
- Conducts meetings shiftly, weekly, monthly, quartely, or annually as expected to facilitate communication and create synergy
- Builds rapport with all team members through active listening and problem solving skills
- Holds self to a higher standard, being a role model at all times
- Communicates daily with the V.P.’s and Chief Operations Officer on all projects and operational activities. Sends flash reports and manager’s reports weekly
- Ensures proper staffing, customer satisfaction, correct inventory levels, controls budgets; maintains proper beverage costs and the cleanliness of all food and beverage operations at Newcastle Casino
- Must be available to work any shift, including nights, weekends and holidays
- Review daily estimates for food consumption, requisitions and supplies
- Ensure proper portion controls are adhered to
- Ensure that all health and safety practices are being followed in accordance with Traditions Spirits and Chickasaw Nation Division of Commerce Environmental Health and Safety regulations
- Ability to stay on the cutting edge of new culinary ideas, skills, cuisine and concepts
- Inspect food preparation and serving areas to ensure observance of safe, sanitary food-handling practices
- Assist all fellow line staff and managers when needed
- Understands staffing guidelines
- Ability to create and manage budgets for multiple outlets
- Versed in various service techniques
- Responsible for implementing procedures, policies and regulations to ensure compliance with Chickasaw Enterprise and Food Industries
- Ability to understand productivity of staff
- Skilled at training managers or supervisors
- Creative aspect in menu design and implementation
- Fully understands Traditions Spirits Employee Handbook
- Administers appropriate discipline to managers and supervisors
- Ensure that all service standards are being followed
- Ensure that all administration duties are followed on a daily basis
- Ability to keep all costs in line. Address any overages immediately and report
- Ensure that par levels for food and beverage items are in line
- Responsible for coordinating service training through Training Coordinator
- Responsible for coordinating training for food handler’s class
- Responsible for planning meetings with staff for special events
- Menu engineering for each outlet
- Price comparison analysis on a quarterly basis
- Ability to create a capital expenditure list
- Perform all other duties as assigned
- This position is located within The Chickasaw Nation's Casinos.
OTHER DUTIES AND RESPONSIBILITIES:
NOTE: These include, but are not limited to the following (additional responsibilities may be assigned as necessary):
- Be observant to any and all safety concerns surrounding your work area
- Ability to answer the phones in a professional manner as trained
- Oversee all payroll issues and address any variance immediately with managers
- Address any overages with regards to food cost with the Executive Chef
- Creation of a succession plan for all managers so they are able to run any food and beverage operation
- Development of all staff
- Ensure all side stations are well maintained in each kitchen
- Aware of any and all potentially hazardous conditions within the food and beverage operation
- Superior attendance and punctuality
- Ability to lift objects over 20 lbs.
- Provide information to outlet managers and Chief Operations Officer
- Fully aware of forecasted budget and actual revenue numbers for each outlet
REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE):
- Must be 21 years of age or older
- Knowledge of business and management principles involved in strategic planning, resource allocation, leadership techniques, production methods, and coordination of people and resources
- Knowledge of economic and accounting principles and practices, banking, and the analysis and reporting of financial data
- Excellent oral and written communication skills
- Expert computer skills, ability to compose and create reports, letters, memos, and procedures
- Mature judgment and professionalism in handling all matters
- Required knowledge of administrative and clerical procedures and systems such as managing files and records and other office processes, procedures, and terminology
- Ability to read and understand information and ideas presented in writing
- Excellent math skills
- Excellent organization and problem-solving skills
- Knowledge of Infogenesis software
WORKING CONDITIONS AND PHYSICAL EFFORT:
- Reaches, bends, stoops, lifts, carries and pushes
- Lifts and carries supplies and cases weighing up to 50 lbs
- Essential hand/eye coordination
- Work is normally performed in a typical interior restaurant/bar/casino work environment
- Noise level is moderate-to-high
- Moderate or high exposure to cigarette smoke when on property
- Limited exposure to physical risk
- Moderate physical effort required
- TMJ
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