Front Desk Agent - FT 11P-7A Sun-Th, Newton, Chestnut Hill Job at Highbridge Concierge Inc.
Are you a self-motivated, happy, friendly professional and enjoy being the first point of contact in a team environment? If yes, a concierge position may be right for you.
Seeking responsible and punctual candidate for a 11pm-7am FT concierge position.
The schedule: 11pm-7am Saturday-Wed
Thursdays and Fridays off!
The concierge is the first impression of a luxury residential building. They should project a consistent image that compliments the property through appearance, service orientation, performance and personality.
Responsibilities:
Welcome residents and their guests upon entry
Act as the point of reference for residents who need assistance and attend to their wishes and requirements
Understand residents needs and provide them with personalized solutions
Acquire knowledge of the premises and building policies
Keep property management and Highbridge management informed of the day to day movement in the building
Answer the phone and emails in a polite and professional manner
Respond to complaints and find the appropriate solution
Skills:
Experience in customer service or a relevant role is an advantage
Excellent communication skills
Polite and confident with a great deal of patience
Ability in multitasking and time-management
Aptitude in resolving issues
Sense of humor
Locations Available:
Cambridge (mid-Cambridge)
Chestnut Hill
Parking provided on-site, if needed
Pay: Depends on experience
For additional information, please visit our webpage: www.highbridgeconcierge.com
Job Type: Full-time
Pay: $17.50 - $19.50 per hour
Benefits:
- 401(k) matching
- Health insurance
- Paid time off
- Referral program
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Chestnut Hill, MA 02467: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Organizational skills: 1 year (Required)
- Customer service: 1 year (Required)
- Phone etiquette: 1 year (Required)
- Typing: 1 year (Required)
Work Location: One location
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