Front Desk Receptionist Job at Bliss Pet Resort & Spa
Bliss Pet Resort & Spa Prosper, TX 75078
Base Hourly Wage + Monthly Sales Bonus
Bliss Pet Resort & Spa is hiring two Front Desk Receptionists with a strong customer service background, proven upsales record, superb phone skills, great attention to detail, and ability to multi-task in a fast paced environment.
About Us : We are a 6 year old boutique dog daycare, boarding and grooming spa located north of Frisco in Prosper. We offer dog boarding, daycare, grooming, and training services. Our focus is on providing exceptional customer service and quality care in a luxury resort atmosphere. We are single location expanding to a second brand new location in the Lewisville Castle Hills area at this end of this year. We are looking for dynamic individuals to help us grow and be successful!
Schedule & Hours: The position hours are scheduled between 7am to 12:30pm Monday to Friday with rotating Saturdays 7:45am- 5:30pm and occasional phones/admin from home on Sundays. Special consideration for flexibility to work hours between 7am and 6pm as well as some weekends. This position may start out part time during training and reach full time. Must be available the day before and after major holidays and summers as this is our peak season.
Location: Our location is 200 E 1st St Prosper TX. 75078. After thorough training, you will also be scheduled to from your home answering calls, etc. Must have a home office with desk, computer, and printer.
Compensation: $13- $15/hr plus up to a $300 sales bonus. If you are money motivated and love pets, this position might be a great fit! There is a large emphasis on selling and tracking new and existing customer inquiries of our company services.
Responsibilities Include:
- Sales of our Facility Services
- Providing Ecxeptional Customer Service
- Answering Busy Phones
- Accepting Payments
- Checking In/Out Boarding, Daycare, & Grooming Customers
- Data Entry of New Customers
- Appointment Scheduling
- Solving Customer Complaints
- Providing Tours of Resort
- Acquiring New Customers
Candidate Skills & Attributes:
- Upbeat/ Extroverted with People!
- Assertive with Suggesting Services/Sales!
- Extremely Organized!
- Detail Oriented!
- Multi-Tasker
- Remains calm during stressful times
Are you a people person with a great “phone voice” who loves to organize and stay busy?
This might be the job for you!
Must be familiar with most dog breeds and LOVE ALL ANIMALS!
Past Experience Required :
- 3 years of face to face customer service
- 1 year of suggestive selling in a retail, food, spa, or similar industry
- 2 years of reception or administrative work experience
- 5 years working history
If you’d like to become part of a growing, fun, top notch facility, please attach your cover letter detailing what you have to offer and why you are the best candidate for the position including your availability with your resume. Also complete the indeed assessment sent you. Only candidates following these instructions will be considered.
No calls please. If we are interested, we will contact you for a phone interview.
Our website is under construction, so learn more about us at our Facebook page: www.facebook.com/blisspetresort
We look forward to speaking with you!
Job Types: Full-time, Part-time
Salary: $13.00 to $15.00 /hour
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