Front Gate Customer Service Agent Job at Pennsylvania Renaissance Faire
Pennsylvania Renaissance Faire Manheim, PA 17545
$11 - $12 an hour
Mount Hope Estate and Winery is seeking Customer Service Agents for our upcoming Faire season!
Description
Ticket Sales Agent (18+)
Operations Department
This is a non-costumed position. The Pennsylvania Renaissance Faire will provide one Staff shirt to be worn with khaki-colored pants or shorts.
Duties:
- Monitor and execute sales of daily tickets and season passes Accountable for tickets sold and cash/credit received.
- Provide friendly and quality customer service to our patrons.
- Handle all cash register duties including opening and closing procedures.
- Answer questions and offer suggestions to patrons.
- Keep work area clean and orderly by restocking and maintaining inventory, sweeping booth and path in front, cleaning countertops, etc.
- Handle minor customer complaints with understanding
Qualifications:
- Must be at least 18 years of age
- Excellent math skills
- Money handling experience preferred
- Must possess the ability to be customer-service oriented, friendly, and motivated to provide necessary information and assistance to our valued patrons
- Have steady transportation
- Friendly and able to work well with others in fast-paced environment
- Meet company grooming standards
Working Conditions:
- Requires working mostly indoors with exposure to extreme hot/cold temperatures
- Requires sitting for long periods of time and lifting 20lbs or more
- Maintain a professional attitude even during times of high stress
- Must be able to work long shifts on weekends and holidays
Salary
$11 - $12 per hour
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