Front of House (tips included) Job at Mici Handcrafted Italian
Title:
FRONT OF HOUSE
Reports to:
Restaurant Manager
Summary:
Mici Italian is a family restaurant group that takes pride in putting our people first and providing exceptional and memorable customer service! Our concept is upscale fast-casual – guests order at the counter followed by table service. We offer dine-in, takeout, delivery and catering. We have consistently won several awards for "Best Pizza,” "Best Italian" and “Best Kid-Friendly” for many years! We are a fast-growing company with many opportunities for advancement, and we value work-life balance with flexible schedules. We close at 9pm! Check out our website at www.miciItalian.com. We look forward to meeting you soon!
Provide friendly, responsive service to create an exceptional dining experience for all of our guests. Each server’s primary objective is to show our guests such a marvelous time, they will want to return again and again.
Duties & Responsibilities:
- Welcome and greet guests. Make all our guests feel comfortable and let them know you’re there to personally take care of them.
- Make recommendations you genuinely feel your guests will enjoy.
- Answer questions about our food, beverages and other restaurant functions and services.
- POS duties: Ring in customers, accept payment, assign and return yourself in POS, and route yourself taking the oldest delivery first.
- Perform side work at the start and end of each shift as required by service station assignment.
- Maintain clean service areas.
- Thank guests for their visit and invite them to return.
- Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.
Qualifications:
- Possess suitable communications skills to create a positive interaction experience with our customers.
- Possess basic math skills and have the ability to handle money and make change.
- Be able to reach, bend, stoop and frequently lift up to 20 pounds.
Job Types: Full-time, Part-time
Pay: $17.00 - $23.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Restaurant type:
- Fast casual restaurant
Shift:
- Day shift
- Evening shift
Weekly day range:
- Monday to Friday
- Weekend availability
Work Location: In person
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