Come and be a part of our innovative orthopedic surgery center in west Atlanta that focuses on total joints and other orthopedic procedures. Enjoy a prime schedule with no nights, weekends, or holidays! Applicants should be flexible and able to deal with the constantly changing and fast paced environment of a surgery center which includes occasional high pressure or emergent situations Subject to busy office requiring above average ability to prioritize and organize. Hours are part time to full time depending on the week. Please message for more details or if you have any questions.

ESSENTIAL FUNCTIONS

- Performs data entry duties to include patient demographics and ensures current updates within the facility’s medical records software

- Review scheduled patient appointments and contact patients, via telephone, to confirm appointment date, time, and location

- Pulls pre-registration documents in the patient portals(Athena) and uploads them into the facility software (SIS)

- Completes patient check in along with applicable patient paperwork

- Organizes and maintain accurate patient records using the electronic medical records software (EMR), updating when necessary

- Continuously monitors the schedule for changes. Prints and distributes surgery schedule to staff and associated physicians.

- Scans all required documents to the patients charts as instructed by Administrator or Nursing Director and maintains patients’ medical records

- Assembles paper lite charts for use on day of procedure

- Audits charts post procedure for completeness before scanning into the digital medical record

- Answer patient questions and provide assistance or direction when necessary

- Perform pre-op phone calls and answer any patient questions or concerns

- Maintain a safe and clean reception area by complying with procedures, rules, and regulations

- Scan and fax documents as needed

- Answering, screen, and forward incoming phone calls while maintaining a professional courteous demeanor.

- Respond to client, staff, and visitor inquiries via email, phone, and in-person in an accurate and timely manner

- Maintain office security by following safety procedures and controlling access via the reception desk

- Maintain all patient information in a confidential and secure manner

- Monitor stock levels, and equipment needs and report to nursing director

- Contribute to team effort by accomplishing related results as needed

- Performs other administrative duties as assigned by manager

REQUIREMENTS:

- MINIMUM of two (2) years’ of healthcare front office experience in a surgical center or outpatient medical clinic REQUIRED

- High school diploma or equivalent

- Bilingual in another language PREFERRED

- Must be able to handle patient confrontations in a positive manner.

- Proficient with medical terminology and multiple Electronic Medical Record (EMR) software programs

- Working knowledge of health care environment and patient processing with computerized scheduling software.

- Knowledge of outpatient surgery forms, policies and procedures.

- Ability to use standard medical office equipment and be highly computer literate.

- Good communication skills: oral and written.

- All employees must be able to provide proof of identity and their right to work in the US.

Job Types: Full-time, Part-time

Pay: $23.00 - $28.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Medical specialties:

• Orthopedics
• Surgery

Schedule:

• Monday to Friday

Work setting:

• In-person

Ability to commute/relocate:

• Atlanta, GA 30327: Reliably commute or planning to relocate before starting work (Required)

Experience:

• OUTPATIENT Healthcare: 2 years (Preferred)

Work Location: In person

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