FSE Jacksonville Job at Delta Staffing
Can you fix Fanuc Robots?
If yes, then read on.
If no, keep up your training and return to this link one day....
Job Title: Field Service Engineer (Remote)
What you do (short version):
Travel to Fanuc customers (mostly local-ish but could be anywhere) to diagnose and repair Fanuc equipment. Deal with various personnel to get the repair done quickly and correctly, document every detail, and occasionally handle some phone support. Rack up overtime hours!
You will also receive unlimited training from the best in the business at the state-of-the-art HQ in Rochester Hills, MI.
(not short version)
DESCRIPTION:
SKILLS/KNOWLEDGE
Please Note :
chrismaxcer.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, chrismaxcer.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.
If yes, then read on.
If no, keep up your training and return to this link one day....
Job Title: Field Service Engineer (Remote)
What you do (short version):
Travel to Fanuc customers (mostly local-ish but could be anywhere) to diagnose and repair Fanuc equipment. Deal with various personnel to get the repair done quickly and correctly, document every detail, and occasionally handle some phone support. Rack up overtime hours!
You will also receive unlimited training from the best in the business at the state-of-the-art HQ in Rochester Hills, MI.
(not short version)
DESCRIPTION:
- The purpose of the Field Service Engineer is to provide customers with on-site repair, troubleshooting, programming or maintenance services for Robots and related system peripheral equipment on an emergency or unscheduled basis.
- The Field Service Engineer must be able to travel to a customer site on a moments notice and remain on-site for the duration of time required to perform the troubleshooting and repair functions. Assignments may involve long hours, night, weekend and holiday work.
- Air travel is sometimes required.
- Customers may contact the 24-hour Hotline or the remote service engineer for service requests, which are logged in the Technical Service Log by the person contacted.
- If the call is received by Hotline, it is assigned to a Service Engineer by the Service Dispatcher. It is the Service Engineers responsibility to schedule the call with the customer, and identify and obtain any parts or software required.
- Upon the completion of the call a Field Service Report describing the problem, the corrective action and detailing the labor, material and travel expense costs is provided to the customer and then returned to HQ for processing.
- Ability to discuss, diagnosis repair robot operational and process problems as reported by the customer or Hotline
- Troubleshooting, repair and maintenance of Robots and controllers, electrical control devices, and peripheral equipment
- Primary responsibility is to support Robot products.
- Documenting products and related peripheral equipment performance, failure modes and reporting results for troubleshooting, repairing, and restarting the system
- Daily reporting to the Service Supervisor Dispatch to update status availability
- Completion of a Field Service report for each customer call
- Maintenance of a service tool kit and documentation to facilitate rapid customer response
- Perform warranty service on products
- Coordinate responsibilities, activities, and schedule with Service Supervisor to ensure customer satisfaction, proper billing, and support collections activities
- Communicate frequently with involved employees and customer employees to ensure that expectations are being met
- Return of parts shipped for the service call but not purchased by the customer or defective parts replaced under warranty
- Maintenance of a home office for coordinating activities in between service calls
SKILLS/KNOWLEDGE
- Expert in reading and interpreting electrical, mechanical, and pneumatic prints and related technical documentation.
- Ability to read and interpret PLC ladder logic
- Minimum previous experience with Fanuc robots, controllers and peripheral equipment onRJ3iB, R30iA, and R30iB control platforms
- Previous experience with Fanuc application software and programming
- Previous experience with common robot applications (spot welding, arc welding, material handling)
- Ability to utilize common PC and Microsoft Office applications (Outlook, Word, Excel)
- Ability to work safely and effectively within OSHA Laws
- Well-developed technical writing skills
- Well-developed technical communication skills
- Able to work at customer sites with little direct supervision
- Able to direct the activities of other employees at a customer site
- Bachelors Degree in an Applied Science or equivalent technical education preferred
- Five years Robotics Integration/Installation/Service Experience
- Mechanical/Electrical/Pneumatic Troubleshooting, Teardown, and Repair Experience
- Significant Travel Experience
Please Note :
chrismaxcer.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, chrismaxcer.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.