Full-Time Customer Service/Order Processing Job at Doug Russell Marine
Doug Russell Marine Worcester, MA 01604
Since 1956 Doug Russell Marine has been a staple in the marine and boating industry. We're located on Route 20 in Worcester and looking to add a motivated full-time member to our customer service team.
As a customer service representative, you would be responsible for a variety of daily office tasks including:
- Online order entry
- Phone order entry
- Fielding customer service related inquiries (both online and via telephone)
- Qualifying phone calls and routing them accordingly
- Assisting other dept. personnel as needed, such as sending faxes, returning calls, and delivering messages to other department personnel
The ideal candidate must be a team player who possesses a strong work ethic, excellent communication skills, great attention to detail, the ability to multitask, and have a good background in customer service.
Marine & boating experience is desired but not required.
This is a full time position with the possibility for advancement into other roles for the right candidate looking for advancement. Interested parties should send their resume, cover letter, list of references and a brief note explaining why they feel they would be a good fit .
Shift Hours:
Monday - Friday 8am to 5pm
Job Type: Full-time
Pay: $17.00 - $21.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Shift:
- 8 hour shift
- Day shift
- No nights
Weekly day range:
- Monday to Friday
Work setting:
- In-person
Work Location: In person
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