Full Time Front Desk Sales Representative Job at La Quinta Inns & Suites Rifle Colorado
La Quinta Inns & Suites Rifle Colorado Rifle, CO 81650
We are looking for a Front Desk Sales Representative working full time. Must be friendly, energetic, and hard-working individual with excellent customer relations skills and a team player. Must be detailed oriented and very organized person.
Requirements: -Minimum One year Front Desk or Customer Service Experience is a must.
-Ability to answer every phone calls on a multi-line phone system.
-Ability to promptly respond to guest needs, questions and concerns as appropriate.
-Flexible work schedule and open to work mainly morning and afternoon shifts. -Ability to quickly learn La Quinta Property Management System.
-High School Diploma or GED is must. -Excellent verbal & written communication skills.
-Strong organizational and time management skills. -Computer skills are essential.
Duties include but not limited to:
-Responsible for greeting guests and check guests in and out of the hotel.
-Providing information to guests about hotel policies, services and amenities. -Provide information regarding the La Quinta Rewards program
-Personally demonstrates a commitment to guest services in responding promptly to guest needs. -Acts as manager on duty for hotel and manages front desk operations. -Strong sales person selling rooms over phone and to walk-ins customers. -Knowing, enforcing and adhering to all hotel policies. -Posting charges to guest folios and processing payments. -Making necessary corrections to guest accounts. -Watching the hotel and lobby at all times -Keep front desk and lobby area organized and clean. -Able to handle calls on multi-line phone system, transfer calls, and take messages.
-Create, modify, and cancel guest reservations, while noting any special requests. -Maintain cleanliness and orderliness of front desk and lobby area -Know how to properly handle wake-up calls -Open and close shifts - make accurate cash drops -Notify hotel staff any reported problems in guest rooms or on hotel grounds -Notify guests of any mails and also keep track of the hotel mails.
Job Type: Full-time
Pay: $14.00 - $15.00 per hour
Benefits:
- Employee discount
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Rifle, CO 81650: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
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