Games Attendant Job at Two Bit Circus
About Us:
Step Right Up! Are you ready to run away with the circus? Two Bit Circus is not your normal play space; it features the latest in immersive entertainment, multiplayer VR experiences, fast-casual dining and a full bar. In between games, players can fill up on creative circus-inspired classics and new takes on bartender favorites, some drinks mixed by a robot bartender.
A brand-new type of social playspace, Two Bit Circus consists of multiple indoor zones, including a reimagined midway, an arcade filled with vintage classics and new hits, various Story Rooms (our very own fun filled escape room-like experiences), a multiplayer VR Arena, and VIP lounges. Two Bit Circus’ mission is to bring people of all ages together, elbow-to-elbow, to play. Social events, team buildings, and corporate parties are a core element of our business. Our Los Angeles park has hosted all kinds of events from celebrity parties (Migos, Will Smith & Family, 5 Seconds of Summer) to corporate events (Riot Games, Ernst & Young, Netflix), to birthday parties, and bar/bat mitzvahs.
Job Summary:
Our Barkers play an essential role in providing an exceptional level of service by encouraging our guests to play midway/arcade games and engage with various guest experiences throughout the park. This role is for you if you have a love for all things VR and arcade, and want to help guests in their journey in fighting zombies!
Primary Duties & Responsibilities:
- Willingness to accept the most effective role;
- Assist guests with game problems by keeping a current knowledge of how to play each of the games/shows featured in Club 01, Midway, VR, and Arcade;
- Delivers outstanding guest service and creates a branded fun environment; Encourages guests to play games and engage with the various Club 01 guest experiences;
- Assist in cash handling functions including the POS system, registers and daily reporting;
- Delivers outstanding guest service and creates a branded fun environment; Encourage guests to play games and engage with various guest experiences throughout the park using guest engagement and attraction techniques known in the carnival industry as “barking”;
- Assure arcade and game areas achieve the highest standards in areas of cleanliness, presentation, and service, including emptying the trash;
- May assist the Event & Sales Coordinator with events;
- Responsible for providing exceptional guest service at Two Bit Circus;
- Responsible for the promotion of a safe and professional workplace through consistently adhering to policies and procedures as outlined in the Two Bit Circus SOPs and Two Bit Circus Handbook;
- Additional duties as assigned.
- The position is based in Dallas at the Shops on Park Lane;
- 1-2 years of experience in hospitality or food handling desired;
- Requires being comfortable engaging with customers, memorizing scripts as needed, and performing with a dynamic and outgoing approach.
- Must have strong customer service skills;
- Exhibits patience and the ability to connect with guests, including children;
- Excellent multi-tasking skills. Prioritizes and performs a variety of concurrent tasks with minimal direction;
- Basic math skills as they apply to cash handling;
- Education: High School diploma or equivalent preferred, or currently enrolled; Minimum age of 16 at time of application;
- Applicants must be currently authorized to work in the United States on a full-time basis;
- Must be flexible regarding schedule as it is based on business demands;
- Requires regular and predictable attendance;
- Must pass a pre-employment criminal background check;
Physical Requirements:
- Occasionally required to lift up to 20 lbs.
- Continually required to stand for long periods of time.
- Continually required to work in a loud environment with flashing lights.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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