Responsibilities

• You will be required to direct and manage all aspects of the business, including allocating budget resources; formulating company policies; coordinating business operations; hiring, monitoring, mentoring and training staff; managing operational costs; ensuring excellent customer service; improving processes; engaging with vendors; identifying business opportunities; and monitoring financial activities
• Overseeing daily business operations
• Developing and implementing growth strategies
• Training shift leads / assistant manager(s) and team members
• Creating and managing budgets
• Improving profitability
• Recruiting and hiring team members
• Evaluating performance and productivity
• Analyzing accounting and financial data
• Researching and identifying growth opportunities
• Generating reports and giving presentations
• Ordering, inventory management
• Scheduling employee shifts

Qualifications

• Minimum of 1 year management experience in retail, food service, or other related fields
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills
• Passionate about customer service
• Effective problem-solving skills
• Highly organized, meticulous attention to detail
• Strong work ethic, proactive nature
• Good interpersonal skills
• Computer literate
• Willingness to work all shifts if / when necessary

Required Work Experience

- 2-5 years management experience

Education:

• High school or equivalent (Preferred)

Experience:

• Restaurant Experience: 1 year (Preferred)

License/Certification:

• Driver's License

Work Location:

• Fountain Square Shopping Center, Miami

Administrative Duties:

• Maintaining excellent customer service standards
• Inspecting and adhering to safety and sanitation guidelines
• Performing front-line customer service
• Setting and meeting goals for service, operations, and financial results
• Maintaining property and equipment

Company's website:

• crumblcookies.com

Company's Facebook page:

• https://www.facebook.com/crumblcookies/

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year

Benefits:

• Employee discount
• Flexible schedule
• Paid time off
• Paid training

Experience level:

• 2 years

Restaurant type:

• Bakery

Shift:

• 10 hour shift
• 8 hour shift
• Day shift
• Morning shift

Education:

• High school or equivalent (Preferred)

Experience:

• Restaurant Experience: 2 years (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person

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