Housekeeper Job at Best Western Premier Waterfront Hotel
Best Western Premier Waterfront Hotel Oshkosh, WI 54901
$14 an hour
The purpose of this position is to provide and maintain exceptionally clean and neat guest rooms. Interacting with team members and guests in a friendly and courteous manner is essential.
Position Duties:
- Clean and maintain guest rooms and suites to the highest standards of cleanliness and order in a timely manner.
- Stock carts and closets with required linens and supplies.
- Remove dirty linen, dishes, and garbage from carts, closets, and hallways at the end of each shift.
- Ensure all rooms and items in the rooms are in good working order.
- Provide guest assistance. Fulfill special requests in person or with the assistance of other staff members.
- Solve and resolve concerns or complaints to the guest’s satisfaction upon initial contact whenever possible or with the assistance of other staff.
- Monitor equipment and facilities and promptly report any situation that could result in potential loss, damage, injury or other liability to individuals or company property.
- Responsible for proper key, room, and property security procedures.
- Clean common areas and meeting rooms when requested.
Position Requirements:
- High school graduate or equivalent preferred.
- Represent company in a friendly and professional manner.
- Ability to read, write, and speak English adequately to communicate with guests and other staff.
- Must have flexible work schedule including weekend availability.
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