Purpose:

The Housing Based Case Manager will work in partnership with the Northwest Michigan Coalition to End Homelessness to administer Homeless Prevention programming offered through NMCAA. The Housing Based Case Manager will act as a leader in the community advocating for an end to homelessness.

Essential functions:

• Provide strengths based, client-centered housing focused case management to individuals and families exiting homelessness. The housing focused case management may include development of a crisis plan, a guest policy, budgeting, rental payment assistance, linkage and referral to other applicable community resources and supports, as well as housing related goal development.
• Create a housing focused plan to resolve the housing crisis and/or prevent homelessness that will stabilize the individual or family’s housing situation. The HRS will assist clients in creating goals and setting up a network of resources that will help them to maintain permanent housing. Resources may include but are not limited to: DHHS, Community Mental Health, Addiction Treatment Services, Michigan Works! NMCAA services (Head Start, Senior Nutrition, Financial Management Services etc.) and/or domestic violence counseling.
• Network with area shelters, human service providers, the Northwest Michigan Coalition to End Homelessness and other agencies to maintain a strong Coordinated Entry into the Homeless Response System.
• Provide financial assistance to eligible clients through the NMCAA Homeless Prevention programs. The Housing Based Case Manager will learn program guidelines, eligibility requirements, and will follow them appropriately to keep in compliance with the grant.
• Complete a Service Prioritization Decision Assistance Tool (SPDAT or F-SPDAT) for all enrolled clients to use as a tool in developing a housing plan and retaining permanent housing.
• Place eligible individuals and families on the MSHDA Housing Choice Voucher with Homeless Preference waiting list. HRS to additionally complete 120-day re-certification for applicable clients within the MSHDA HCV (Housing Choice Voucher) applicant portal.
• Attend Community Services department meetings, program meetings, and coalition meetings as required.
• Engage new landlords who are willing to work with homeless prevention programming to build housing partnerships and housing stock throughout the coverage area.
• Maintain appropriate working relationship with existing landlords to foster the tenant/landlord relationships as well as to serve as an advocate for clients.
• Complete a Homeless Management Information System (HMIS) profile and maintain clients’ information on the system. All client files are to be maintained using a paperless system and electronic forms as provided. Complete entry/exit and SPDAT live as they meet and work with their clients.
• Always maintain a 95% data quality/completeness percentage for HMIS entries.
• Perform other duties as requested.

Minimum Education:

BA/BS in psychology, social work, human services, or related field preferred.

Minimum Experience:

A minimum of 2 years' relevant experience.

NMCAA Housing Based Case Manager for Rapid Rehousing & ESG - Traverse City Office

The Housing Based Case Manager will work in partnership with the Northwest Michigan
Coalition to End Homelessness to administer Homeless Prevention programming offered
through NMCAA. The Housing Based Case Manager will act as a leader in the community advocating for an end to homelessness.
BA/BS in psychology, social work, human services, or related field preferred.

A minimum of 2 years' relevant experience.

40 hours per week, 52 weeks per year. $19.12 per hour.

EOE. For details visit www.nmcaa.net