We are looking for an exceptional HVAC Install Project Coordinator to add to our team who is extremely organized, accountable and can deliver world-class customer service.

You will work as part of a dynamic team and exceed customer expectations by scheduling installation jobs and preparing the installers so they can accomplish the highest quality installations, every time.

By working closely with the Installation Manager and entire installation department, you will help the team complete jobs on time and under budget, helping to achieve the company's financial goals.

General Job Function: This position is primarily responsible for for helping to coordinate installations for maximum customer satisfaction while maintaining a high level of profitability through efficiency and productivity.

Responsibilities

• Professionally answering the phone in a polite, friendly manner.
• Calling customers to set up equipment installations
• Schedule and dispatch jobs for the installation crews and technicians
• Know how to establish customer rapport to ensure highest levels of satisfaction.
• Make sure all equipment is ordered and ready for each job, adhering to quality checklist.
• Participate actively in all formal exercises and on-the-job training
• Assist in completing accurate and timely paperwork.

Requirements

• Highly organized with exceptional follow-through abilities.
• Strong verbal and written communications.
• High integrity with advanced social skills and ability to make solid connections.
• Strong desire to be a better at your job tomorrow than you are today.
• Personality that blends well with a fast-paced, goal-driven environment.
• Competitive individual contributor who also loves to win as a team.
• Highly motivated, self-starter who's flexible and has a great attitude on life.

Minimum Qualifications

• 1 to 2 years of Customer Service, with outstanding Customer interaction skills. Preferably in a fast-paced environment.
• Possess enthusiasm, persuasiveness, accuracy, and quickness.
• Working knowledge of Microsoft Outlook, Excel, and Word.
• Must be available to work flexible hours
• Must have a high school diploma or GED equivalent.

What we provide you: Competitive salary - we pay top dollar for the best of the best!

$2,000 SIGN-ON BONUS!*

We offer:

• Simple IRA
• Paid medical, dental and vision insurance for employee
• Paid time off
• Paid holidays
• Opportunity for growth and advancement

We do background test and a clean DMV record and reliable transportation to get to work on time every day is a condition of employment.

If this all sounds good to you, please apply today!

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

We require all positions successfully pass a post-offer drug test and background check.

*paid out over 9 months after passing 90-day introductory period.

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Night shift
• Overtime

Ability to commute/relocate:

• Plainville, CT 06062: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

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