Intake and Admission Coordinator Job at Ada S. McKinley Community Services
Ada S. McKinley Community Services, Inc.
Job Description
Basic Function:
The ECSS Intake & Admissions Coordinator assumes ownership of and responsibility for the intake, admission, and process for the Residential and Day programs in the ECSS Program. The Intake &
Admissions Coordinator is the principal point of contact for residential and day program agency referrals and coordinates the process for assessing and admitting individuals into those Ada S McKinley programs.
Upholds the agency’s core values and mission by striving to ensure that each person has access to the most appropriate and necessary services that improve quality of life.
Reports To: Vice President of Community Support Services
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The list of essential duties and responsibilities, as outlined herein, represents the task to be performed. The omission of an essential function does not preclude management from assigning duties not listed herein if such duties are a logical assignment to the position.
1. Manage the intake and admissions process for the Community Living Programs including, but not limited to, fielding phone calls, providing information and resources, answering program questions, providing tours to prospective families, assessing client needs, conducting intake meetings, coordinating intake staffing’s with program staff, as appropriate, and helping to place qualified persons into Ada S
McKinley Services or Programs The primary goal is to fill vacancies with appropriately matched participants.
2. Responsible for recruiting and filling residential and day program vacancies to maintain census. Develops and works in collaboration with outside referents, placement agencies,
DHS, families, or other agencies.
3. Serve as a liaison between families, guardians, and program staff from intake through admission.
4. Responsible for ensuring a smooth, efficient admissions process for new participants and working with outside referents, families, placement agencies, and agency staff. Provides external and internal support throughout the admissions process.
5. Attends DD/ID resource fairs, expos, workgroups, and consortiums to represent Ada S
McKinley and all program offerings.
6. Work cooperatively and maintain ongoing communication with all programs relative to current and future services offered and program openings, and share appropriate information and collateral materials.
7. Maintains a detailed intake and referral database with demographics, diagnosis, present placement, and other information as necessary, as well as an updated resource list.
8. Develops a process for intake planning from emergency placements to future placements that may be six months to over a year out.
9. Completes other compliance reports or dashboards as requested by the program based on monitoring activities completed.
10. Must be proficient in Microsoft Office products demonstrating advanced skills in creating spreadsheets, tables, formulas, and queries.
11. Must be organized and able to manage multiple projects simultaneously.
12. Must demonstrate excellent customer service skills and follow through.
13. Must have a working knowledge of Autism Spectrum Disorders, Developmental, and Intellectual Disabilities, including diagnosis and supportive services.
14. Maintains American Heart Association certification in First Aid and CPR, if required.
15. Successfully completes Ada S McKinley required training, re-training, and any additional training as required by Ada S McKinley policies and practices or as assigned by his or her immediate supervisor.
16. Other duties as assigned.
Mental/Physical Demands:
While performing the duties of this job, the employee is subject to sitting, walking, and standing for prolonged periods; frequently grasps, lifts, holds, or feels objects; occasionally stoops, kneels, crouches, or crawls. The employee must frequently use manual and finger dexterity and eye-hand coordination when working with persons served and handling office, medical, or household equipment. The employee is subject to assistance and supports up to 50 pounds with varying assistance on a reoccurring basis. The employee is required to have corrected vision and hearing within normal range and the ability to operate a motor vehicle. Must have the ability to perform
CPR and First Aid.
Environmental Conditions: The noise level in the work environment is usually moderate.
Work is performed in an office setting.
Specifications:
- Bachelor’s Degree in a Human Services related field problem-solving as two years of experience working with individuals with developmental/intellectual disabilities. The ideal candidate will possess strong interpersonal skills, problem-solving abilities and a positive attitude. Excellent verbal and written skills and the ability to give presentations to large groups are required.
- Demonstrates the experiences, beliefs, attitude, and awareness that indicates cultural sensitivity to the client population served.
- Ability to coordinate effectively with other team members, agency resources, and outside services to address client needs.
Disclaimer: This job description intends to provide a representative level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job- related tasks other than those specifically presented in this description.
Job Type: Full-time
Pay: $50,000.00 per year
Benefits:
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Free parking
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid sick time
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
- Weekend availability
Ability to commute/relocate:
- Chicago, IL 60616: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Your bachelor's degree is in what field?
Education:
- Bachelor's (Required)
Experience:
- traumatic brain injury, autism or learning disability: 2 years (Required)
- DSP: 2 years (Required)
Work Location: One location
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