JOB DESCRIPTION:

The Specialist - IT Operations Engineer works within the At Retail and Store Operations teams and cross-functionally with other IT groups. The Engineer will have responsibility for building monitoring and proactive alert/response features and capabilities for store support systems. In this area, these Engineers will focus on:

• Working with IT and business partners to identify appropriate KPI's for measurement of At Retail store technology operability
• Designing and implementing dynamic dashboards for repeatable and standard driven production analysis
• Delivering application and infrastructure operational insights to other IT teams and business partners
• Participating in the operational grooming of new store technology changes or additions
• Participating in production readiness evaluations as part of release management
• Leading or participating in system problem solving efforts alongside with development and/or support teams
• Leading or participating in the triage and resolution of critical, high visibility production system impacts
• Proactively identifying and resolving system issues impactful to business operations
• Leading or participating in the triage and resolution of critical, high visibility system impacts
• Ensuring application and system configuration compliance for company systems
• Analyzing systems and procedures to identify value add improvement opportunities

QUALIFICATIONS:

• 6+ years in IT operations and/or application support or 3+ years in IT operations and/or application support for retail focused systems
• 3+ years in Splunk implementation and dashboarding or Certified Splunk Power User
• 2+ years in Java application support and java performance analysis
• Bachelor of Computer Science or Bachelor of other technology focuses
• Takes pride in work while appreciating feedback, discussion, and iteration
• Enjoys the process of problem solving
• Ability to travel 5%

NICE TO HAVE:

• Experience with performance testing and monitoring JavaScript SPAs
• Experience with Prometheus metrics
• Experience with CI/CD technologies and techniques

Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.

If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/

Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.

Company Profile:

Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs.

Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.

Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.beaconhillstaffing.com.

We look forward to working with you.

Beacon Hill. Employing the Future™