IT Support Technician (Entry Level) Job at Assisted Home Health & Hospice
Assisted is an exciting place to be right now as we are experiencing tremendous growth, We are looking for a IT Support Technician for our IT Department.
This is NOT a remote position. You will be working in the Phoenix office.
Assisted Offers Our Employees a Unique Employment Package:
Who you are:
This is NOT a remote position. You will be working in the Phoenix office.
Assisted Offers Our Employees a Unique Employment Package:
- Competitive pay
- Generous medical, dental and vision benefits package (HMO, PPO and HSA)
- Tuition reimbursement
- Company matched 401K plan
- Generous vacation, PTO and sick leave package
- Assisted is dedicated to fostering a fun environment for our employees where everyone is treated like family – we have company parties, themed week events, foundation events and casual Fridays
- Provide support to the relocation of personnel and equipment within and between branches.
- Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
- Respond to queries either in person or over the phone.
- Respond to email messages for internal customers seeking help.
- Walk internal customer through problem-solving processes.
- Follow up with customers to ensure all issues have been resolved.
- Install, modify, and repair computer hardware and software.
- Run diagnostic programs to resolve problems and clean up computers.
Who you are:
- Associate's or Bachelor degree is preferred
- Active Directory and Office 365 Administration experience is required
- Network and computer troubleshooting experience
- Must be able to coordinate multiple functions at the same time.
- Strong attention to detail and excellent communication skills
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