IT Support Technician I Job at Texas Tech University
Major/Essential Functions
With close supervision by management and/or project leads:
Provides department or unit, primarily basic hardware and some software support and maintenance, including, but not limited to, desktops, printers, lab equipment, etc.
Troubleshoots primarily hardware, some software, or some system problems.
Performs technical duties necessary for department or unit business operations.
Adheres to all appropriate Institutional policies (including IT OPs) and other relevant internal departmental policies.
Knowledge, Skills, Abilities:
Ability to:
Exercise judgment based on an understanding of organizational policies and activities.
Plan and organize effectively, prioritize goals, use time efficiently, and stay on task.
Communicate effectively, both orally and in writing.
Establish and maintain effective work relationships.
Basic analytical skills, including process description, logic, problem diagnostics, and problem-solving.
Basic technology hardware and software competency.
Training in fundamental hardware and software support through education or experience.
Required Qualifications
Bachelor's degree with coursework in computer science, MIS, IT, or other related area OR a combination of related education and/or experience.
Required Attachments
Cover Letter, Resume / CV
Optional Attachments
Other Documents Supporting Qualifications
Pay Statement
Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage.
EEO Statement
As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran.
Jeanne Clery Act
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx.
Pay Basis
Hourly
Pay Grade Minimum
Salary commensurate with education, experience and/or skills.
Pay Grade Maximum
Salary commensurate with education, experience and/or skills.
Grant Funded?
No
Job Type
Full Time
Job Group
General IT/Computer/IT
Shift
Day
Travel Required
Up to 25%
Does this position work in a research laboratory?
No
Air Force Specialty Code
3D1X1, 3D1X2
Army Military Occupational Specialty Code
25B, 255A
Marine Military Occupational Specialty Code
0651, 6694
Navy Enlisted Classification Code
CTT, IT
Please Note :
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With close supervision by management and/or project leads:
Provides department or unit, primarily basic hardware and some software support and maintenance, including, but not limited to, desktops, printers, lab equipment, etc.
Troubleshoots primarily hardware, some software, or some system problems.
Performs technical duties necessary for department or unit business operations.
Adheres to all appropriate Institutional policies (including IT OPs) and other relevant internal departmental policies.
Knowledge, Skills, Abilities:
Ability to:
Exercise judgment based on an understanding of organizational policies and activities.
Plan and organize effectively, prioritize goals, use time efficiently, and stay on task.
Communicate effectively, both orally and in writing.
Establish and maintain effective work relationships.
Basic analytical skills, including process description, logic, problem diagnostics, and problem-solving.
Basic technology hardware and software competency.
Training in fundamental hardware and software support through education or experience.
Required Qualifications
Bachelor's degree with coursework in computer science, MIS, IT, or other related area OR a combination of related education and/or experience.
Required Attachments
Cover Letter, Resume / CV
Optional Attachments
Other Documents Supporting Qualifications
Pay Statement
Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage.
EEO Statement
As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran.
Jeanne Clery Act
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx.
Pay Basis
Hourly
Pay Grade Minimum
Salary commensurate with education, experience and/or skills.
Pay Grade Maximum
Salary commensurate with education, experience and/or skills.
Grant Funded?
No
Job Type
Full Time
Job Group
General IT/Computer/IT
Shift
Day
Travel Required
Up to 25%
Does this position work in a research laboratory?
No
Air Force Specialty Code
3D1X1, 3D1X2
Army Military Occupational Specialty Code
25B, 255A
Marine Military Occupational Specialty Code
0651, 6694
Navy Enlisted Classification Code
CTT, IT
Please Note :
chrismaxcer.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, chrismaxcer.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.