The New York City Housing Authority (NYCHA) is the nation’s largest public housing authority, with an operating budget of $3.3 billion and over 11,000 employees who manage and maintain 302 developments that house about 390,000 residents. NYCHA also operates the country’s largest Section 8 program, which provides rental assistance to about 200,000 additional people.
Reporting directly to the Senior Writer of the Procedures Unit, the Junior Writer under general direction with wide latitude for independent initiative and judgment, will perform very responsible work in the planning, coordination, and writing of NYCHA standard operating procedures.
Responsibilities include, but are not limited to the following:
Please read this posting carefully to make certain you meet the minimum qualification requirements before applying to this position.
Reporting directly to the Senior Writer of the Procedures Unit, the Junior Writer under general direction with wide latitude for independent initiative and judgment, will perform very responsible work in the planning, coordination, and writing of NYCHA standard operating procedures.
Responsibilities include, but are not limited to the following:
- Perform difficult work with attention to detail in the writing and project management of standard operating procedures governing NYCHA’s work activities on an agency-wide basis.
- Perform analyses of standard operating procedures and related documents.
- Schedule and facilitate meetings to obtain process and procedural information.
- Develop and adhere to project completion schedules.
- Make recommendations on policies and procedures.
- Conduct independent research to obtain necessary information.
- Organize difficult text and processes in sequential order and present them in a logical manner.
- Work with business units to incorporate internal controls that close policy and compliance gaps in procedural documents.
- Perform special projects, ad-hoc analysis, and prepare relevant reports and presentations as assigned.
Please read this posting carefully to make certain you meet the minimum qualification requirements before applying to this position.
Minimum Qual Requirements
1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.
Preferred Skills
1. At least one-year experience working in a department that writes procedural and policy documents for a large and diverse organization.
2. Possess strong conceptual, organizational, analytical, and problem-solving skills.
3. Excellent verbal and written communication skills.
4. Ability to manage relationships, balance competing priorities, and manage both up and down.
5. Experience working collaboratively to develop and execute project plans.
6. Ability to make timely and effective decisions and produce results.
7. Strong interpersonal skills and the ability to manage change.
8. Firm working knowledge of Microsoft Access, Word, and Excel.
2. Possess strong conceptual, organizational, analytical, and problem-solving skills.
3. Excellent verbal and written communication skills.
4. Ability to manage relationships, balance competing priorities, and manage both up and down.
5. Experience working collaboratively to develop and execute project plans.
6. Ability to make timely and effective decisions and produce results.
7. Strong interpersonal skills and the ability to manage change.
8. Firm working knowledge of Microsoft Access, Word, and Excel.
Additional Information
1. For NYCHA employees; employees applying for promotional, title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable).
2. NYCHA residents are encouraged to apply.
2. NYCHA residents are encouraged to apply.
To Apply
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Residency Requirement
NYCHA has no residency requirements.
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