About Inhabit

Inhabit is a software company serving the residential and vacation property management industries. It delivers best-in-class software solutions while fostering industry-leading innovation and collaboration. Powered by its diverse team of business leaders and industry experts, the company focuses on providing property management professionals more choice through its software ecosystems. Inhabit believes that property managers are central to the success of the residential and vacation housing markets and delivers products built to empower them, their investors, and communities. Inhabit’s private equity partners include Goldman Sachs Asset Management, Insight Partners, Greater Sum Ventures and PSG. These are committed to helping support the company’s commitment to property management software solutions. To learn more, visit Inhabit.com.

About Nationwide Compliant

Nationwide Compliant is a technology and service solution for enforcing lease compliance in the multi-family industry.

Job Description Summary

InhabitIQ is seeking a Case Support Specialist for its Nationwide Complaint (NWC) unit. Nationwide Compliant is a technology and service solution for enforcing lease compliance in the multi-family industry.

The Case Support Specialist handles client lease compliance case filings within the State of Texas. The position will review and accept cases based on county requirements, ensure the accuracy of documentation, coordinate and manage dockets throughout the case life.

This position works with high case volume and daily deadlines and requires attention to detail and accuracy. Excellent time management skills are required along with the ability to work with minimal supervision.

What You’ll Do (Functions & Responsibilities)

• Reports to NWC’s Legal Director
• Handle case processing documents by combining required forms and tenant documents base on county assignment
• Coordinate and management dockets throughout case life
• Ensure case information is accurate and complete
• Inform clients of documentation needed to process case to avoid delays
• Ensure all documents are timely dropped according to company policy for delivery to agents
• Respond to support and clients with questions on case status and documentation in a timely manner
• Receive and handle calls regarding case issues from internal teams
• Alert team members of case delays, errors, or issues

What We’re Looking For (Minimum qualifications)

• Experience with case management or other legal office experience is a plus
• Property management experience is a plus
• Excellent organizational, written, and oral communication skills.
• Proactive and highly organized, with strong time management skills
• Able to meet deadlines and remain calm under pressure

Education Requirements

• Bachelor's Degree preferred

Type

• Full Time, Salaried, Exempt

Location

• Remote
• Candidate must reside in either of the following states: AZ, ID, IL, NC, TN, TX, WV

Benefits Include

• Competitive Pay
• Health Insurance: Medical, Dental, Vision and Prescription Plans
• Health Savings Accounts
• Flexible Spending Account
• Dependent Flexible Spending Account
• Critical Illness
• Accident
• Retirement Savings Plan (401K) with discretionary company match
• Short and Long Term Disability
• Company Paid $25,000.00 life insurance
• Supplemental Life and AD&D Insurance
• Employee Assistance Program
• Paid Holidays
• Paid Vacation
• Paid Volunteer Time
• Inhabit Employee Discount Programs

Our Company is an Equal Opportunity Employer and complies with all federal, state, and local laws, including providing reasonable accommodations to applicants.