About Us:

Radiant Digital delivers technology consulting and business solutions for commercial and government clients.

Our flexible delivery model allows us to provide end-to-end solution delivery, single project execution, and, or strategic resources.

CMMI Maturity Level III and ISO 9001 – 2015 certified.

Responsibilities:

Mandatory Qualifications

1. A bachelor's degree in one (1) of the computer sciences fields or in management information systems; or Five (5) years of work experience in IT, systems analysis, management analysis, program planning, program research, or program evaluation.

2. Ability to communicate effectively (verbally and in writing) with technical and Department staff.

3. Experience working with Natural Programming Language.

4. Experience working with Adabas, Virtual Storage Access Method (VSAM), and DB2.

5. Experience with application specific technical skills in Job Control Language (JCL) and DB2.

Preferred Qualifications

1. Creating and maintaining documentation.

Experience providing software testing documentation.

3. Experience performing system analysis, troubleshooting, and testing.

4. Experience working with the FLAIR system and its subsystems.

Contractor Responsibilities

The Contractor shall provide Information Technology (IT) staff augmentation services in support of the Department’s Office of Information Technology (OIT). The Contractor must provide the qualified Applications Development Analyst proposed in its Response, and selected by the Department, who has/have the experience and ability to fulfill the requirements of this Statement of Work (SOW).

a. Applications Development Analyst Task List. The Contractor, through the Applications Development Analyst it provides, shall perform the following tasks as necessary to complete work on/for FLAIR as assigned by the

Department’s Contract Manager:

1. Provide support to Department staff and perform problem solving activities.

2. Document business and technical requirements.

3. Produce fully tested and commented application code implemented in the production environment.

4. Develop tests to ensure the system meets requirements identified by the Department’s Contract Manager.

5. Provide application and technical documentation.

6. Provide software maintenance.

7. Maintain the system through deployment of defect-fixes, implementation of scheduled enhancement releases, and performance of daily system support activities.

b. Deliverables: Contractor’s Representative shall perform the task listed in Section 5.a., above, as requested by the Department. The Contractor shall invoice the Department in one-hour increments, at the fixed hourly rate specified in the PO. The Contractor shall provide evidence of performance by submitting the required documentation detailed in the list below. Documentation shall be submitted in a format compatible with Microsoft (MS) Office 2013, or newer.

1. Status Report. A report detailing the status of tasks, level of service provided to Department staff, and the projected completion date for each assigned task. The Contractor shall submit this report weekly to the Department’s Contract Manager on the day specified by the Department’s Contract Manager.

2. Time Reports. A report detailing the tasks worked on each day and the hours spent on each task. The Contractor shall submit this report to the Department’s Contract Manager no later than the 5th day of the month that follows the month for which the total hours worked are being submitted, via the OIT Time Log, using the agreed upon Cost Center Identification number (CCID) for the work performed (upon the start date of the Contractor Representative, as defined in Attachment 1, Standard Terms and Conditions, access to this log will be provided by the Department).

3. Technical Documentation. Documentation, evidencing that all work performed complies with the OIT’s, and the Department’s, policies, procedures, and technical standards provided to the Contractor by the Department’s Contract Manager. The information contained in the technical documentation must also facilitate the transfer of knowledge to the Department’s staff that is

necessary to maintain any strategies, plans, organizational information, Contractor relationships, and solution(s) that the Contractor Representative has developed or worked on. The technical documentation must be satisfactorily completed within the response time specified by the Department’s Contract Manager.

4. Additional Documentation. Any additional documentation required by the Department’s Contract Manager, which must be submitted within the timeframe specified by the Department’s Contract Manager.

c. Performance Measures. The Contractor’s Representative shall provide the deliverables and required documentation, in accordance with Sections 5.a. and 5.b., above.

d. Acceptance of Deliverables. The Contractor’s Representative shall submit the required documentation evidencing the deliverables listed in Section 5.b., above, to the Department’s Contract Manager for review and approval. Notwithstanding Section 5, Acceptance of Deliverables, of Attachment 1, Standard Terms and Conditions, failure to accept a deliverable within fifteen (15) Business Days constitutes non-acceptance by the Department, unless provided otherwise by the Department’s Contract Manager, in writing. If subsequent work that is the responsibility of the Contractor invalidates some or all of the contents of a deliverable, the Department reserves the right to require the Contractor to revise deliverables previously approved, at no additional cost to the Department, or to reject current deliverables based on inconsistency with this SOW.

e. Facilities and Equipment. The Department will provide items such as working facilities, development and testing environments, equipment and software licenses, access to the Department’s network, and internet connectivity, etc.

Note: A Contractor Representative with access to the Department’s network is required to complete the Department’s security awareness training. This training must be completed within fifteen (15) calendar days of the Contractor Representative’s start date. If the Contractor Representative uses his or her own computer laptop, the equipment must undergo a security review by the Department to ensure it is free of software viruses and does not otherwise pose a security threat, prior to connection to the Department’s network.