We are growing and seeking an IN-OFFICE Maintenance Coordinator to join our property management team!

This IS NOT a remote or hybrid opportunity. The Maintenance Coordinator is an ADMINISTRATIVE role and is expected to report to the Alpharetta, GA 30005 office daily.

Excalibur Homes is a property management company located in Alpharetta, GA. We work with single-family home investors to manage their rental properties. We currently manage over 7,000 single-family homes in Georgia, Florida, and Nashville, TN.

The purpose of the Maintenance Coordinator is to work with tenants, owners, and, vendors/contractors to complete work orders fully and quickly for any maintenance-related issues in any of the single-family homes that we manage. This position requires someone who can work in a fast-paced environment, de-escalate situations, maintains patience, and is very well-organized. MUST HAVE PREVIOUS SCHEDULING AND COORDINATION EXPERIENCE!

Candidates who complete the requested assessments will be viewed first: Typing and Data Entry

NO PHONE CALLS PLEASE!

MAINTENANCE COORDINATOR GENERAL RESPONSIBILITIES:

We are growing and seeking an IN-OFFICE Maintenance Coordinator to join our property management team!

This IS NOT a remote or hybrid opportunity. The Maintenance Coordinator is an ADMINISTRATIVE role and is expected to report to the Alpharetta, GA 30005 office daily.

Excalibur Homes is a property management company located in Alpharetta, GA. We work with single-family home investors to manage their rental properties. We currently manage over 7,000 single-family homes in Georgia, Florida, and Nashville, TN.

The purpose of the Maintenance Coordinator is to work with tenants, owners, and, vendors/contractors to complete work orders fully and quickly for any maintenance-related issues in any of the single-family homes that we manage. This position requires someone who can work in a fast-paced environment, de-escalate situations, maintains patience, and is very well-organized. MUST HAVE PREVIOUS SCHEDULING AND COORDINATION EXPERIENCE!

Candidates who complete the requested assessments will be viewed first: Typing and Data Entry

NO PHONE CALLS PLEASE!

MAINTENANCE COORDINATOR GENERAL RESPONSIBILITIES:

• Provide troubleshooting guidance to callers
• Coordinate and schedule maintenance work for single-family homes.
• Professionally answer a high volume of incoming calls, maintaining patience and de-escalating calls.
• Correspond with tenants, owners, and associates via phone, email, and chat.
• Accurately and timely enter notes into various programs.
• Load documents into Database (Rent Manager).
• Flexibility in a changing environment.

REQUIREMENTS:

• High School diploma or equivalent
• At least 3-years of coordination in a fast-paced environment
• Experience handling a high volume of calls
• Strong attention to detail
• Exceptional time management and organizational skills
• Ability to multi-task and change priorities as necessary for the business
• Intermediate to advanced Microsoft Excel and Word skills
• Experience using Property Meld, Zendesk, and property management software is preferred but not required.
• Pass drug screen and background
• Able to work in the US without sponsorship

EXCALIBUR HOMES:

For over 30 years our company has been recognized as a leader in sales, leasing, and management of rental homes and continues to be committed to delivering outstanding service and excellent experiences for those they are privileged to serve.

Excalibur Homes, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Key Words: Service Coordinator, Maintenance Assistant, Facilities Coordinator, Facilities Manager, Property ManagerProfessionally answer a high volume of incoming calls, maintaining patience and de-escalating calls.

• Correspond with tenants, owners, and associates via phone, email, and chat.
• Accurately and timely enter notes into various programs.
• Load documents into Database (Rent Manager).
• Flexibility in a changing environment.

REQUIREMENTS:

*

• High School diploma or equivalent
• At least 3-years of coordination in a fast-paced environment
• Previous maintenance experience is preferred
• Experience handling a high volume of calls
• Strong attention to detail
• Exceptional time management and organizational skills
• Ability to multi-task and change priorities as necessary for the business
• Intermediate to advanced Microsoft Excel and Word skills
• Experience using Property Meld, Zendesk, and property management software is preferred but not required.
• Pass drug screen and background
• Able to work in the US without sponsorship

EXCALIBUR HOMES:

For over 30 years our company has been recognized as a leader in sales, leasing, and management of rental homes and continues to be committed to delivering outstanding service and excellent experiences for those they are privileged to serve.

Excalibur Homes, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Key Words: Service Coordinator, Maintenance Assistant, Facilities Coordinator, Facilities Manager, and Property ManagerWe are growing and seeking a Maintenance Coordinator to join our property management team!

This IS NOT a remote or hybrid opportunity. The Maintenance Coordinator is expected to report to the Alpharetta, GA 30005 office daily.

The purpose of the Maintenance Coordinator is to work with tenants, owners, and, vendors/contractors to complete work orders fully and quickly for any maintenance-related issues in any of the single-family homes that we manage. This position requires someone who can work in a fast-paced environment, de-escalate situations, maintains patience, and is very well-organized. MUST HAVE PREVIOUS SCHEDULING AND COORDINATION EXPERIENCE!

Candidates who complete the requested assessments will be viewed first: Typing and Data Entry

NO PHONE CALLS PLEASE!

MAINTENANCE COORDINATOR GENERAL RESPONSIBILITIES:

• Coordinate and schedule maintenance work for single-family homes.
• Professionally answer a high volume of incoming calls, maintaining patience and de-escalating calls.
• Correspond with tenants, owners, and associates via phone, email, and chat.
• Accurately and timely enter notes into tenant and property owner files.
• Load documents into Database (Rent Manager).

REQUIREMENTS:

• High School diploma or equivalent
• At least 3-years of coordination in a fast-paced environment
• Experience handling a high volume of calls
• Strong attention to detail
• Exceptional time management and organizational skills
• Ability to multi-task and change priorities as necessary for the business
• Intermediate to advanced Microsoft Excel and Word skills
• Property management software experience is a plus
• Pass drug screen and background
• Able to work in the US without sponsorship

EXCALIBUR HOMES:

For over 30 years our company has been recognized as a leader in sales, leasing, and management of rental homes and continues to be committed to delivering outstanding service and excellent experiences for those they are privileged to serve.

Excalibur Homes, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Key Words: Service Coordinator, Maintenance Assistant, Facilities Coordinator, Facilities Manager, Property Manager

Job Type: Full-time

Pay: From $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Application Question(s):

• What are you looking for in an hourly rate?
• Are you eligible to work in the US without sponsorship?
• If offered a position are you willing to complete our pre-employment screening including criminal background, employment verification, and drug test?
• This is not a remote or hybrid role. Are you willing to work in our office in Alpharetta, GA?
• Are you able to work any 8-hr shift between 8am - 6pm? Schedule may be 8am-5pm, 8:30am-5:30pm, 9am - 6pm depending on the needs of the company.
• Current tenants are not eligible for employment. Are you a current tenant?

Experience:

• High Volume Call: 2 years (Required)
• Property maintenance: 2 years (Required)
• Customer Support: 3 years (Required)

Work Location: In person

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