Our Crumbl Cookies franchise has multiple management opportunities in the greater Nashville area!

We are looking for a motivated and hard working individual to join our management team!

You will be required to master the skills of a baker, shift lead and manager as part of your job will be to aid in the training of those roles. You will answer to and be assisted by the franchise owner and franchise manager.

If you are someone who wants to work in a fun, fast paced, hands on environment this is the job for you!

We put customer service first and expect the managers to create a positive environment for growth and success.

What we look for in a Manager:

• detail oriented
• able to go with the flow
• good planning skills
• Good at promoting teamwork and communication
• Securing the right level of staff resources, protecting and developing those resources
• enthusiastic about performance improvement
• willing to learn and grow
• able to train and develop staff
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills
• Time and project management skills
• Ability to analyze processes and information, identify problems and trends, and develop practical solutions and strategies
• Commitment to providing exceptional service to customers and support to staff members

Responsibilities

• Delegating responsibilities and supervising business operations.
• Maintaining knowledge and skills for all positions and fills in if needed
• Hiring, training, motivating, and coaching employees as they provide attentive, efficient service to customers, assess employee performance and provide helpful feedback and training opportunities
• Resolving conflicts or complaints from customers and employees
• Monitoring store activity and ensuring it is properly provisioned and staffed
• Analyzing information and processes and developing more effective or efficient techniques and strategies
• Establishing and achieving business and profit objectives
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive
• Generating reports and presenting information to upper-level managers or other parties
• Ensuring staff members follow company policies and procedures
• Other duties to ensure the overall health and success of the business

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid time off
• Paid training

Experience level:

• 1 year

Restaurant type:

• Bakery

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekend availability

COVID-19 considerations:
We take all precautions designated by local government agencies to protect the well being of our staff and customers.

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Required)
• Supervising: 1 year (Required)

Work Location: In person

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