Glass2Grass is a retail store and art gallery featuring high-end glass art and smoking accessories at 7255 NE Fourth Ave #114, Miami, Florida 33138. Open since late 2018, Glass2Grass offers a large variety of products for everyone’s smoking and glass art needs. Glass2Grass is looking for someone who is energetic, talented, and junior/mid-level/experienced to join our team.

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General Manager Job Summary
Plans, directs, or coordinates company operations. Must be able to work both remotely AND in-person at our physical store/gallery location.

Responsibilities

• Reviews financial statements, sales reports, and other performance data to measure productivity and to identify areas needing cost reduction or program improvement.
• Directs and coordinates activities concerned with the production, pricing, sales, or distribution of products.
• Directs administrative activities concerning product production or services.
• Prepares staff work schedules and assigns specific duties.
• Monitors suppliers to ensure goods or services are provided within budgetary limits.
• Directs or coordinates budgets to fund operations, maximize investments, or increase efficiency.
• Establishes or implements departmental policies, goals, objectives, or procedures.
• Plans or directs activities such as sales promotions.
• Sets prices for goods or services based on forecasts of customer demand.
• Manages the movement of goods into and out of production facilities to ensure efficiency and effectiveness.
• Develops or implements product-marketing strategies, such as sales promotions or advertising campaigns.
• Assists with miscellaneous tasks that may be outside of the job position. For example, help with retail tasks including learning and operating the POS systems, order fulfillment, customer service, record keeping, invoice and inventory management (receive and stock merchandise).
• Collaborates with staff members to find and share efficient ideas and solutions.
• Travels to several local locations including our physical store/gallery.
• Networks and cross-promote with other businesses or organizations.
• Answers DM’s on social media

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Retail and Marketing Manager Job Summary
Plans, directs, or coordinates marketing policies and programs. Directly supervises and coordinates activities of retail sales workers. Must be able to work both remotely AND in-person at our physical store/gallery location.

Responsibilities

• Resolves customer complaints regarding sales and service.
• Monitors customer preferences to determine focus of sales efforts.
• Directs and coordinates activities involving sales of manufactured products, services, commodities, real estate or other subjects of sale.
• Determines price schedules and discount rates.
• Reviews operational records and reports to project sales and determine profitability.
• Directs, coordinates, and reviews activities in sales and service accounting and record keeping, and in receiving and shipping operations.
• Advises dealers and distributors on policies and operating procedures to ensure functional effectiveness of business.
• Prepares budgets and approves budget expenditures.
• Represents the Company at trade association meetings to promote products.
• Plans and directs staffing, training, and performance evaluations to develop and control sales and service programs.
• Advises customers on types of and purchase needs.
• Directs clerical staff to keep records of export correspondence, bid requests, and credit collections, and to maintain current information on tariffs, licenses, and restrictions.
• Direct foreign sales and service outlets of an organization, as directed.
• Assesses marketing potential of new and existing store locations, considering statistics and expenditures.
• Identifies, develops, or evaluates marketing strategy.
• Formulates, directs, or coordinates marketing activities or policies to promote products or services.
• Evaluates the financial aspects of product development.
• Develops pricing strategies, balancing firm objectives and customer satisfaction.
• Compiles lists describing product or service offerings.
• Directs the hiring, training, or performance evaluations of marketing or sales staff and oversees their daily activities.
• Consults with product development personnel on product specifications such as design, color, or packaging.
• Uses sales forecasting or strategic planning to ensure the sale and profitability of products or services.
• Negotiates contracts with vendors or distributors.
• Coordinates or participates in promotional activities or trade shows.
• Initiates market research studies or analyzes their findings.
• Advises business on local, national, or international factors affecting the buying or selling of products or services.
• Assists with miscellaneous tasks that may be outside of the job position. For example, help with retail tasks including learning and operating the POS systems, order fulfillment, customer service, record keeping, invoice and inventory management (receive and stock merchandise).
• Collaborates with staff members to find and share efficient ideas and solutions.
• Travels to several local locations including our physical store/gallery.
• Networks and cross-promote with other businesses or organizations.
• Answers DM’s on social media

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Required Qualifications and Skills

• 21+ in age
• Fluency in English
• Basic knowledge of Microsoft Office and Google Workspace
• Proficient with using consumer electronics
• Proficient with social media, including Instagram and Facebook
• Be physically able to lift 50 lbs
• Have reliable transportation and be able to travel to different local locations
• Evening and Weekend availability

Required Experience

• 3-7 years of related experience; or the equivalent combination of education and experience
• Retail and/or Sales: 1 year
• Social Media: 1 year

Preferred Experiences and Skills

• Smoke shop: 1-2 years
• Art galleries: 1 year
• Experience in Public Relations
• Experience in copywriting & creative writing
• Experience with social media platforms such as Meta, TikTok, Twitter, misc.

Required Education

• High school diploma or GED
• Bachelor's degree in marketing, business or a related field (preferred)

Skills

• Excellent verbal and written communication
• Active listening
• Critical thinking
• Social perceptiveness
• Judgment and decision making
• Monitoring
• Coordination
• Management of personnel resources
• Service orientated

Capability

• Be self-motivated, organized, and a self-starter
• Multitask and meet deadlines
• Work proficiently both independently without supervision and in a team setting.
• Remain level-headed and calm during busy stressful conditions
• Work with people of all ages and backgrounds with respect and professionalism

Pay Range
$22.50-$30/hour, with a salary at $40,000-$60,000 pending a 60-day review

Benefits

• Employees will be eligible for the following benefits within 90 days of employment:
• Healthcare
• Paid sick days
• Paid time off
• Employee discounts on inventory
• Free company merchandise
• Bonuses in Inventory based on performance

Work Locations

• Multiple locations in Miami and Little River area
• Store/Gallery Address: 7255 NE Fourth Ave #114 Miami FL 33138
• Miscellaneous locations related to events and company tasks. (Post Office, Office Supply store, storage facilities, etc.)
• Remote work

*** For faster response, you can can also fill out a Job Application Form at https://docs.google.com/forms/d/e/1FAIpQLSdeSyR1lSXUvvaL68UMuWT1gYTCydCCaJF89_kn9j7o7KfDoQ/viewform?usp=sf_link ***.

For more information, please contact us directly on instagram @glass2grass or by email. Thank you.

*The company reserves the right to add or change job information at any time.

Job Type: Full-time

Pay: $22.50 - $30.00 per hour

Benefits:

• Employee discount
• Health insurance
• Paid time off

Experience level:

• 1 year
• 2 years
• 3 years
• 4 years
• 5 years

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Miami, FL 33138: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• When are you able to start work?
• Do you have a portfolio website and/or LinkedIn profile url? If so, please provide the link(s).
• Please list 3 professional references (Name, relationship, company, phone, and email)
• Are you able to work in-person at our store/gallery location at 7255 NE Fourth Ave #114 Miami FL 33138?
• Did you provide your resume and professional cover letter? Applications without both cover letter and resume will not be considered.

Education:

• High school or equivalent (Required)

Experience:

• Retail sales: 1 year (Required)

Language:

• English (Required)
• Spanish (Preferred)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Willingness to travel:

• 100% (Required)

Work Location: Hybrid remote in Miami, FL 33138

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