Medical Assistant I - Internal Medicine - Baseline 635 Job at MOUNTAIN PARK HEALTH CENTER

MOUNTAIN PARK HEALTH CENTER Phoenix, AZ 85042

Why Work For

Mountain Park Health Center?


As a member of the Mountain Park team, you will have the opportunity to help our community thrive by improving the health of those around you.

  • You’ll work in a supportive environment where your coworkers feel more like family. That’s because the way we connect with each other translates to the care we provide our patients.
  • We value professional and personal goals, work/life balance and family.
  • We are committed to creating a positive work environment and provide our employees with support and experience to grow and be successful.

Job Summary


This position is responsible for providing excellent patient care and experience in accordance with MPHC guiding principles, HIPAA, and any other applicable federal & state laws. The Medical Assistant I position requires a basic level of knowledge regarding the functions necessary to be a Medical Assistant.


Essential Functions


  • Ensures HIPAA compliance and patient privacy in accordance with law, policies and procedures. Completes module/training-demonstrates advanced understanding of appropriate documentation, medical records, double verifier upon rooming and phone calls.

  • Maintains CLIA-waived testing competency and ensures compliance with all checking and documentation of CLIA waived testing.

  • Completes chart prep for assigned provider daily to include the review of any outstanding care items, insurance verification, appointment confirmation and review ASIIS, as appropriate; make updates to EHR as needed. Completes follow up calls for missed appointments and schedule them in the appropriate timeframe per department.

  • Appropriately rooms the patient and documents in the EHR accordingly (i.e Obtains and documents chief complaint, vital signs, medical and social histories, questionnaires, plotting growth grids, etc.)

  • Demonstrates the ability to problem solve by managing EHR tasks for their assigned care team daily. Including Labs/DI’s, TE’s, Documents, Actions and Consult Pending. Uses proper charting procedure, i.e., noting date, time signature and job title.

  • Cleans patient care areas in accordance with infection prevention policies and procedures.

  • Verifies, administers, and documents all medications and/or immunizations given, including lot #, location and initials, in accordance with procedure.

  • Maintains knowledge of immunization integrity and quality control guidelines.

  • Restocks department supplies appropriately in exam rooms and central supply. Including but not limited to urine cups, needles, gauze, band aids.

  • Performs quality controls and routine cleaning on medical equipment to meet quality assurance and infection control guidelines (logs). Identifies equipment needing maintenance. Reports malfunctioning equipment to supervisor; removes equipment out of patient care areas, if possible, for repair.

  • Handles sterile and dirty instruments used in the departments according to instrument processing procedures.

  • Utilizes and/or schedules interpreter services as needed by the patient.

  • Must be able to embrace differences among people and able to interact with internal staff as well as external contacts in a culturally competent and respectful manner.

  • Ensures biohazard and sharps containers are properly disposed of or emptied.

  • Checks fax outbox to ensure there are no failed faxes for assigned provider.

  • Follows established EHR and clinical workflows.

  • Attends meetings and huddles as scheduled by the department.

  • Participates in preparing department for internal and external site audits.

  • Maintains training, skills and certifications in accordance with policies and procedures.

  • Performs other duties as assigned.

Position Qualifications


Minimum Qualifications:

  • Graduate of a Medical Assistant program or certification
  • Current CPR Certification

Preferred Qualifications:

  • Electronic Health Record experience



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