Position Summary:

Billing Specialist will master the day-to-day billing operations by ensuring clients are invoiced timely and accurately for professional services by utilizing efficient billing processes and responding to and resolving any billing related matters in a timely fashion. Another layer of the billing specialist role is ownership, which entails accountability, perspective and the ability to articulate intricacies of billing and foresight to identify inefficient processes and voice possible strategies for solution. This includes assisting patients with Care Credit and financial applications. Careful review and submission of diagnosis codes associated with charges to ensure accurate reporting of clinical conditions to the respective payers and intermediaries. Responsibilities may include data entry, posting charges/payments, reconciling billings and invoices, checking balances and maintaining patient files.

Job Responsibilities:

• Understand billing overall mechanics and back-end billing transactions.
• Understanding how the above billing transactions affect realization and other reporting metrics.
• Responsible for all aspects of billing transactions.
• Posting customer invoices in a timely and accurate fashion.
• Respond to and resolve customer billing/AR inquiries in a timely fashion.
• Perform month end and fiscal year end billing and accounts receivable close reconciliations and reporting activities as assigned.
• Collaborate with Billing Operations Management to develop and improve billing process.
• Participate in developing and documenting processes, procedures, and controls.
• Proactively identify and troubleshoot order management and billing issues with appropriate resource and drive towards a solution.
• Maintain accurate client data in the time & billing system.
• Participate in monthly billing team meetings.
• Effectively communicate billing initiatives to client service staff, President and COO.
• Onboarding new client staff billers to billing processes and procedures.
• Assist with Customer collections.
• Careful review and submission of diagnosis codes associated with charges to ensure accurate reporting of clinical conditions to the respective payers and intermediaries.
• Data entry, posting charges/payments, reconciling billings and invoices, checking balances and maintaining patient files.
• Other duties and projects as assigned.

Qualifications and Requirements:

• 2-5 years of Medical billing experience
• Understand billing overall mechanics and back-end billing transactions such as progress billing, closing out progress bills against WIP, clearing WIP, WIP write ups/downs, etc.
• Understanding how the above billing transactions affect realization and other reporting metrics
• Active listening skills in order to understand what the requestor is asking for and having the foresight and knowhow in meeting expectations
• Effective communication skills in order to explain complexities of billing to senior level staff
• Critical thinking skills using logic and reasoning to identify efficient solutions to reach a desired outcome
• Show strong service orientation skills by actively looking for ways to help co-workers and clients
• Time management skills necessary to prioritize tasks and projects and strategically move through the day-to-day workflow
• Possess highly organized processes in order to juggle an intense amount of email requests and be able to deliver a timely and accurate work product

Physical Demands and Work Environment:

• Work environment will be stressful at times, as overall office activities and work levels fluctuate
• Must be able to bend, stoop, stretch, stand, and set for extended periods of time
• Subject to long periods of sitting/standing/walking and exposure to computer screen
• Ability to perform repetitive motions of wrist, hands, and or fingers
• Must be able to have own reliable transportation
• Must be able to lift 20 pounds as needed
• Excellent ability to communicate both verbally and in writing
• May be exposed to upset patients
• Ability to effectively communicate verbally and written with internal and external patients with the ability to demonstrate empathy, compassion, courtesy, and respect for privacy
• Mental ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form

• May be required to travel as needed

Job Types: Full-time, Part-time

Pay: $12.00 - $24.00 per hour

Benefits:

• Flexible schedule
• Paid time off
• Work from home

Schedule:

• 8 hour shift
• Day shift

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Greencastle, PA 17225: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Preferred)

Experience:

• Medical office: 1 year (Required)
• Medical billing: 1 year (Required)
• Insurance verification: 1 year (Required)

Shift availability:

• Day Shift (Required)

Work Location: In person

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