Medical Front Desk Receptionist

Colorado Facial Plastic Surgery is a boutique medical office offering the highest level of facial plastic and reconstructive surgery and non-surgical facial aesthetic services in the Denver metro area. Our two staff surgeons are both double board certified with extensive training, specializing in facial plastics. Our fast paced office is looking for an experienced front office concierge. This position is the gateway to the practice, therefore a welcoming demeanor is critical. A working knowledge of the medical field and previous experience in as a front office concierge are required.

Required Skills and Abilities

· Strong intrapersonal as well interpersonal skills; a team player

· Strong communication skills

· Detail oriented, efficient and competent to multi-task when needed

· Adaptable, with a willingness to learn new skills

· Ability to exercise problem-solving skills

· Professional accountability, flexibility, and a positive attitude

· Polished outward appearance

· Minimum 1 year of medical front office experience

·

Responsibilities

· Answer incoming phone calls, redirect appropriately

· Schedule patient appointments

· Check patients in and out- including scheduling all follow up appointments

· Verify insurance information, collect benefits and eligibility for patients

· Day to day administrative functions including by not limited to: copying, scanning, faxing, collecting payments, data entry, word processing

· Convey to patients either in person or on the phone, medical services provided, products and cosmetic services

· Collect payments, co-pays and outstanding balances

· Collect billing information on a daily basis

· Work closely with the billing office to ensure they have all proper information

· Maintain the front office and reception areas in a well-organized and welcoming manner

· Flexible and willingness to handle a variety of tasks

Education and Experience

· High School diploma or equivalent

· Prior medical receptionist

· Familiarity of the workings of health insurance

· Minimum 1 year experience with EHR/EMR a must

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Benefits:

• 401(k)
• Employee discount
• Health insurance
• Health savings account
• Paid time off

Healthcare setting:

• Clinic
• Medical office
• Private practice

Medical specialties:

• Plastic Surgery
• Surgery
• Trauma Medicine

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Education:

• High school or equivalent (Preferred)

Experience:

• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)
• Customer service: 3 years (Preferred)

Work Location: One location

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