Medical Receptionist/Assistant Job at Pioneer Spine and Sports Physicians
Pioneer Spine and Sports Physicians East Longmeadow, MA 01028
We are focused on providing personal, high quality, compassionate care for each of our patients. We are looking for staff who can provide these services. We are a very busy specialty office looking for dedicated staff members to join our team.
Description:
Welcoming and greeting all patients
Verifying patient insurance
Collecting co-pays and co-insurance payments
Updating demographics and insurance information in the EMR
Obtain prior authorizations and referrals when necessary
Schedule diagnostic test, consults, procedures, etc.
Answering the phone while maintaining a polite, consistent phone manner, using proper telephone etiquette and documentation. Recording phone messages and ensuring the proper party receives them
Responsible for keeping the reception area clean, organized and compliant with the HIPAA Privacy Rule
Facilitates patient flow by notifying the providers of patient's arrival, being aware of delays and communicating with patients these delays.
Scheduling and canceling appointments for providers
Making reminder calls to patients
Required Skills:
Experience in a medical office setting
Communicates effectively both orally and personally as well as demonstrates courtesy and tact when dealing with patients.
Professional appearance required
Ability to multitask and stay organized is a must
Ability to remain flexible in a work environment
Required to have computer knowledge (PC based)
Knowledge of Medical Terminology
Travel to another office to fill in may be required
High School Diploma or Equivalent
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
Healthcare setting:
- Private practice
Schedule:
- Monday to Friday
Ability to commute/relocate:
- East Longmeadow, MA 01028: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Medical Office: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Work Location: In person
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