Member Service Representative - Schenectady Branch Job at Capital District YMCA
The Capital District YMCA is seeking dynamic Part-Time Member Service Rep to join their team!
Flexible hours, weekend and evening shifts available.
This position supports the work of the Y, a leading charity committed to strengthening community. Delivers excellent service to all members, guests, and program participants. Responds to member and guest needs, promotes memberships and programs, and maintains cleanliness and organization of the lobby area.
QUALIFICATIONS:
- Previous work experience (1-3 years) in customer service, sales or related experience.
- Certifications required within 30 days of hire: CPR/AED, and First Aid.
- Excellent interpersonal and problem solving skills.
- Ability to relate effectively to diverse groups of people from all social and economic segments of the community.
- Basic knowledge of computers
Hourly rate: $13.99
403b savings account
Free Y membership
Flexible hours! Weekend and closing shifts available!
Experience
Required- 1 - 3 years: Customer service, sales, or related experience.
Education
Preferred- High School Diploma/GED or better
Licenses & Certifications
Preferred- First Aid
- AED
- CPR
Skills
Required- PC Experience
- Problem Solving
- Sales
- Work in diverse community
- Telephone
- Data Entry
- Customer Service
- Communication
Behaviors
Required- Functional Expert: Considered a thought leader on a subject
- Enthusiastic: Shows intense and eager enjoyment and interest
- Team Player: Works well as a member of a group
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Motivations
Required- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
- Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
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