Minimum Qualifications:
High School Diploma or GED required; supplemented by one year of work experience that shows an ability to maintain steady employment in any field; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
Specific License or Certification Required: None.
Specific Knowledge, Skills, or Abilities: Must be able to demonstrate proficiency in performance of the essential functions and learn, comprehend, and apply all county or departmental policies, practices, and procedures necessary to function effectively in the position.

Purpose of Classification:
The purpose of this classification is to receive and release decedents, to maintain related documentation and to perform customer service duties.

Essential Functions:

The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.

Receives decedents into morgue facility: prepares intake forms; logs and secures personal belongings; verifies completeness and accuracy of information; transfers decedent to appropriate storage facility; conducts inventory of decedents and belongings at the end of each shift; and maintains related documentation.

Enters, updates, and retrieves information into computerized record management system: enters decedent information and examination details; verifies accuracy of data entered; maintains manual records; and ensures confidentiality and security of information.

Performs customer service functions: receives and responds to phone calls from family members, law enforcement, funeral homes, procurement agencies and the media; forwards calls to appropriate personnel and/or department as needed.

Releases decedents and personal belongings: verifies appropriate authorizations; checks information on release form against department records; releases decedent and belongings to authorized personnel; maintains related documentation.

Receives incoming mail and packages: signs for and distributes mail and packages; monitors security gate and allows entrance/exit of delivery personnel.

Performs general cleaning/maintenance tasks necessary to keep work area, equipment, bathrooms, cooler, and other common areas in clean and operable condition: cleans and sanitizes, picks up trash, sweeps and mops floors, etc.; monitors equipment operations to maintain efficiency and safety.

Processes a variety of documentation associated with department/division operations, within designated timeframes and per established procedures: receives and reviews various documentation, including pathologist worksheets, release authorizations and forms; reviews, completes, processes, forwards or retains as appropriate; prepares or completes various forms, reports, correspondence, and other documentation, including intake logs, evidence sheets, and call in logs; compiles data for further processing or for use in preparation of department reports; and maintains computerized and/or hardcopy records.

Operates or uses various equipment and supplies in order to complete work assignments: operates and maintains a fork lift and other power or motorized equipment; operates a personal computer to enter, retrieve, review or modify data, utilizing word processing, database, or other software; and operates general office or other equipment as necessary to complete essential functions.

Communicates with supervisor, other employees, the public, funeral home representatives, medical personnel, law enforcement, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems.
Additional Functions:
Performs other related duties as required.

Performance Aptitudes:
Data Utilization: Requires the ability to compile, assemble, copy, record and/or transcribe data according to a prescribed schema or plan. Includes judging whether readily observable functional, structural or compositional characteristics are similar to or divergent from prescribed standards, procedures or routines.
Human Interaction: Requires the ability to provide guidance, assistance, and/or interpretation to others regarding the application of procedures and standards to specific situations.
Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.
Verbal Aptitude: Requires the ability to utilize a wide variety of reference and descriptive data and information.
Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication, and division. May include counting, recording of counts, and basic measuring.
Functional Reasoning: Requires the ability to carry out instructions furnished in written, oral, or diagrammatic form. Involves semi-routine standardized work with some latitude for independent judgment concerning choices of action.
Situational Reasoning: Requires the ability to exercise judgment, decisiveness and creativity in situations involving a variety of generally pre-defined duties which are often characterized by frequent change.

It is the policy of Fulton County that there will be equal opportunity for every citizen, employee and applicant, based upon merit without regard to race, color, religion, national origin, gender, age, genetics, disability or sexual orientation.