Are you looking for an exciting opportunity to serve the community? Come join the City of Redondo Beach Police Department as a Municipal Services Officer!

Under the direction of the Chief of Police and/or a designee, Municipal Services Officers perform all aspects of municipal parking enforcement and animal control programs; perform a wide range of community service duties and other work as assigned; perform work under general instructions within established policies and procedures; and perform related duties as required to achieve successful results in support of the City's mission, goals, policies and objectives.

We will be accepting applications through either the first 75 total or midnight on Sunday, April 30, 2023. Prompt application is encouraged.

This position is accountable as a team member to perform operational and support duties and services including but not limited to:

• Performing tasks in a variety of routine and complex public safety assignments including parking enforcement, animal control and other assigned municipal services
• Patrolling an assigned route
• Identifying illegally parked vehicles and issues parking violation notices or warnings
• Patrolling the City to investigate, locate, capture, and impound domestic animals
• Responding to calls from the public concerning dangerous, stray, nuisance, injured or dead domestic and wild animals and parking offenses
• Performing special assignments to support other law enforcement actions including licensing activities, traffic control, language interpretation, storage and impound of vehicles, municipal violation enforcement
• Writing reports, and testifying at administrative hearings and in court
• Educating the public and staff regarding parking and animal regulations
• Making presentations at schools and community meetings
• Researching and responding to customer complaints, questions and concerns
• Assisting in the training of new and subordinate personnel
• Using computer equipment and software to input, extract, review, and analyze information and data used in the investigation of animal control, parking enforcement and quality of life issues
• Servicing and maintaining work unit equipment and vehicles
• Collecting and counting money from parking meters
• Performing minor repairs of parking meters and machines
• Interpreting and enforcing State, County and City laws, ordinances, regulations and procedures and taking appropriate action firmly, courteously, tactfully and impartially to achieve successful results in support of the Department's mission, goals and objectives
• Understanding and following directions
• Coordinating activities with supervisors, co-workers, other City departments, the courts and other law enforcement and government agencies
• Maintaining liaison with community groups.
• Working irregular hours including days, evenings and nights, including weekends and holidays; Municipal Services Officers must be available for call-back and automatic return to work with a reasonable response time during off-duty hours for major emergencies, disasters, critical incidents and as otherwise required
• Responding to major incidents reported to the Police Department involving parking enforcement, animal control and traffic control
• Comprehending and supporting the Incident Command System/Standardized Emergency Management System (ICS/SEMS/NIMS)
• Working collaboratively with the Incident Commander for the achievement of the incident objectives and the efficient use of municipal services resources
• Working cooperatively with personnel, co-workers and the management team
• Exercising tact, self-restraint and good judgment
• Taking initiative to achieve positive, timely results for the organization with diplomatic skills and ethical conduct
• Supporting the City's mission, goals, policies and objectives
• Delivering outstanding internal and external customer service
• Solving problems and communicating effectively with the public and fellow employees
• Supporting the City's corporate values of: openness and honesty; integrity and ethics; accountability; outstanding customer service; teamwork; excellence; and fiscal and environmental responsibility
• Performing other related duties as assigned

Knowledge of:

• Contemporary parking enforcement and animal control concepts, principles and equipment
• State, county and city vehicle, parking and animal laws, codes, ordinances and practices
• The proper use of English grammar, spelling and vocabulary
• City geography including streets, parks, schools and critical facilities
• The characteristics and appearance of the most common breeds of dogs, cats and other domestic and wild animals
• General office practices, procedures and equipment operation

The ability to:

• Learn, understand, interpret and apply City, county, and State laws, codes and regulations
• Provide excellent customer service; demonstrate a strong work ethic
• Communicate clearly and concisely, both orally and in writing
• Work under stressful conditions for periods of time
• Work shifts, weekends, holidays, irregular duty assignments.
• Work outdoors in various climate conditions.
• Wear a department approved uniform
• Operate a police radio, personal computer, common office software and specialized law enforcement software.
• Operate an electronic ticket writing system
• Push, pull and/or lift up to 75 pounds
• Exercise judgment, decisiveness and creativity required in sensitive animal care situations.
• Facilitate the management of the most commonly encountered animals including but not limited to: dog, cats, possums, skunks and bees.

The position's expected competencies are to provide sound decision making skills and critical thinking to professional recommendations, decisions and completed staff work. The position also requires the initiative to achieve positive, timely results for the organization while maintaining interpersonal, customer service, diplomatic skills and ethical conduct.

Due to the sensitive nature, high security environment, and value of license and citation revenues, candidates shall pass the designated City examinations prior to being given a conditional offer of employment.

Candidates must meet the following minimum requirements:

• Possess a high school diploma or G.E.D. equivalent.
• Be a United States citizen or a resident alien who is eligible and has applied for citizenship.
• Be at least 18 years of age by appointment.
• Possess a valid Class C California Driver License.
• Achieve California Penal Code 832 certification within one year of appointment.
• Achieve California Penal Code 597/597.1 certification within one year of appointment.

Highly desirable qualifications include:

• An Associate or Bachelor's degree from an accredited college or university
• Bilingual skills in Spanish, Japanese, Chinese, Korean, Arabic, Vietnamese, and American Sign Language.

CLASSIFICATION:
The position is non-exempt under the Fair Labor Standards Act and is a member of the classified service.

SELECTION PROCESS:
The selection process may include but is not limited to: Application review and evaluation, written examination, performance test and interview.

All employment offers made by the City are contingent upon establishing proof of a prospective candidate's legal authorization to work in the United States and successfully passing all components of the pre-employment process, such as: Reference check, background investigation, fingerprint criminal history check, post-offer drug test, post-offer psychological and post-offer medical examination, the cost of which will be borne by the City.

Candidates must fill out the employment application and supplemental questions completely and accurately. Incomplete applications, including references to "see resume", are considered incomplete and will be disqualified.

Unless otherwise specified, candidates must pass all phases of the evaluation process to be considered for placement on the Eligible List.

The City of Redondo Beach is an Equal Opportunity Employer. The City will provide reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Candidates with a disability who may need accommodation during the selection process must notify the Human Resources Department at least five (5) business days in advance of the test date.

Note: The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice.