Neuroscience Navigator, Spine Program Admin - FT/Days (8hr) - Fountain Valley

At MemorialCare Health System, we believe in providing extraordinary healthcare to our communities and an exceptional working environment for our employees. Memorial Care stands for excellence in Healthcare. Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration and accountability. Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation and teamwork.

Position Summary

The Neuroscience Navigator is under the direction of the Neuroscience Institute Director. The Neuroscience Navigator assists patients by navigating them through the programs, support groups, classes, physician visits, physician referrals and surgical procedures affiliated with spine and neurologic conditions; including but not limited to Parkinson’s disease & essential tremor. Job responsibilities include ensuring patients are educated and prepared for all spine and neurological services. The Neuroscience Navigator promotes a positive team environment and maintains effective working relationships with all customers, including co-workers, physicians, physician offices, patients, families, surgeons, support group facilitators and others.

Essential Functions and Responsibilities of the Job

Placement in the pay range is based on multiple factors including, but not limited to, relevant years of experience and qualifications. In addition to base pay, there may be additional compensation available for this role, including but not limited to, shift differentials, extra shift incentives, and bonus opportunities. Health and wellness is our passion at MemorialCare—that includes taking good care of employees and their dependents. We offer high quality health insurance plan options, so you can select the best choice for your family. And there’s more...Check out our MemorialCare Benefits for more information about our Benefits and Rewards.

Minimum Requirements

Qualifications/Work Experience:

• Five years of Customer Service experience

• Excellent customer service skills

• Strong organizational skills

• Strong verbal and written communication skills

• Computer Proficient in Word, Excel and department specific software

• Basic knowledge of spine and neurologic conditions preferred

• Prior work experience in medical setting (preferred)

Education/Licensure/Certification:

• Bachelor’s Degree required