Night Auditor Job at DoubleTree by Hilton Norwalk
Our property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today!
Responsibilities:
- Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
- Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
- Ensure all guests feel they are having an exceptional experience at the property
- Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
- Perform additional bookkeeping, administrative, and accounting procedures as required
- Great communications. and excellent customer service skills are required
- Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required
- Proficiency with computers is required; experience with reservation and accounting software is desired
- High school diploma or equivalent required; some college preferred
- Flexible overnight hours are required
Our hotel is off I-95, less than 10 minutes from central Norwalk and attractions like the Maritime Aquarium. We provide free shuttle service to area destinations within six miles — including the Darien train station, for easy access to New York.
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