Office Administrator Job at Alpha MOS America

Alpha MOS America Glen Burnie, MD 21061

Exhibit A

Job Description

Office Administrator – Alpha MOS, North America

Location: Alpha MOS, 802 Cromwell Park Drive, Suite A, Glen Burnie, MD 21061.

Job Description:

Administrate and support the overall office operations including the delivery of the business processes and services.

Administration:

  • Answer incoming phone calls.
  • Process incoming and outgoing mail.
  • Liaise with office cleaning contractor as required.
  • OSHA – provide point lead for the office and staff on OSHA regulations compliance and safety requirements.
  • Liaise and co-ordinate with France office as required to maintain ISO:9000 certification.
  • Ensure, with the General Manager, that all personnel have the appropriate Personal Protection

Equipment.

  • Co-ordinate travel (flights, car rental, hotels) for General Manager, Laboratory Manager, Field Service Engineers and Sales Team as required.
  • Manage office supplies inventory.
  • Provide support to General Manager, Laboratory Manager, Field Service Engineers and Sales Team as required.

Financial & HR

  • Maintain relationship with bank including depositing checks and other visits as required.
  • Maintain relationship with clients including processing client’s PO’s, communicating Lead Times and Delivery Dates
  • Manage general finance process including QuickBooks, spreadsheets, AP/AR and cash-flow metrics. The latter in conjunction with the General Manager.
  • Maintain relationship with key partners including Alpha MOS France Accounting team, KVB and

Payroll.

  • Supported by the General Manager, process and manage expenses, commissions, collections, invoices, and estimates.
  • Maintain general HR process with the General Manager (hiring, onboarding, training, etc.), maintain relevant HR records and liaise with Alpha MOS France HR as required.

Orders and Shipping

  • Co-ordinate shipping carriers with pick-up and delivery - FedEx, UPS, Customs and Clients
  • Liaise with France on Internal Orders, Lead Times, Shipping and Delivery Dates
  • Liaise with Clients on Purchase Orders, Lead Times, Shipping and Delivery Dates
  • Support the General Manager and Sales Representatives with Internal Orders, shipping, client support and accounting processes.

Laboratory and Technicians

  • Laboratory administration support, including Internal Orders, client support and invoicing.
  • Support clients and Field Service Engineers with urgent requirements while Field Service

Engineers are at client’s sites.

  • Liaison with Laboratory Manager and Field Service Engineers to manage Laboratory inventory including Internal Orders for replenishment.

Client Services

  • Provide Clients with customer service in conjunction with Sales Team, Laboratory Manager and General Manager including processing quotes for Consumables, Service Agreements as required small instrument related parts.

General:

  • Undertake any other administrative duties as required by the General Manager.

Job Type: Full-time

Pay: $17.85 - $21.50 per hour

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Ability to commute/relocate:

  • Glen Burnie, MD 21061: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Microsoft Office: 2 years (Preferred)
  • Administrative experience: 2 years (Preferred)

Work Location: In person




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