At the MetroWest YMCA, our cause defines us. We know that lasting personal and social change comes

about when we all work together. That's why, at the Y, strengthening community is our cause. Every day, we work side-by-side with our neighbors to make sure that everyone, regardless of age, income or background, has the opportunity to learn, grow and thrive.

Imagine going to work knowing that what you do each day positively impacts the lives of the people in your community. Working at the Y, you'll discover more than a job - you'll enjoy a career with a future and the opportunity to make a lasting difference in the lives of those around you. Pay $16.00 - $17.00 per hour based upon experience! This summer seasonal job starts mid-May (if possible) and runs through August 25. Equal Opportunity Employer.

POSITION SUMMARY:

The Summer Camp Office Assistant works with the supervision of the Business Manager and in accordance with the policies and procedures established by the Camp Director, the Office Assistant is responsible for assisting in customer service and administrative tasks to ensure accurate accounting of registrations and attendance for summer camp.

The Office Assistant must possess positive and effective written and verbal communication skills, the ability to assist with multiple tasks simultaneously, skills in working with both staff and participants, and ability to create and facilitate a positive learning environment for a range of ages and abilities.

The Family Outdoor Center office staff maintains and validates the records of all camp activities, and is the first face parents will see when enrolling in or adjusting their campers’ camp activities. The Office Assistant must exhibit accurate data and quick response times when approached with questions or requests. The Family Outdoor Center office staff are the administrative arm of the Camp Director during summer camp and will facilitate her mission for a successful camp.

ESSENTIAL FUNCTIONS:

1. Promote a friendly environment for campers and parents/guardians

2. Update changes to camp records as necessary, including absences, enrollments, and dismissal times

3. Generate sales of programs and membership upon request

4. Communicate changes to camp records in a timely manner

5. Provide staff and members with necessary camper information in a timely manner

6. Assist with communicating registration information and data to parents/guardians

Performs other duties and responsibilities as assigned

Maintain all certifications and training hours necessary for the position.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and /or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The incumbent must be mature, display good judgment, and have strong organizational skills and the ability to relate well with participants. A personal commitment to addressing the needs of the community, demonstrating a healthy professional demeanor and an understanding of the YMCA mission and philosophy are essential.

Must be able to interpret and carry out the mission and goals of the MetroWest YMCA. Individual must be physically capable to set up program equipment and have the ability to hear and see activities and problems as they occur. Work as an integral member of the office staff, and have the ability to handle multiple functions at the same time.

PHYSICAL DEMANDS:

1. Must be physically capable to set up program equipment and have the ability to hear and see activities and problems as they occur.

2. Able to safely and competently physically operate and facilitate in remote areas in varying environmental conditions.

3. Ability to complete all required trainings for this position

4. Ability to lift/support up to 25lbs in program environments

5. Ability to navigate computer files and interact with our membership software

Job Types: Full-time, Part-time

Pay: $16.00 - $17.00 per hour

Benefits:

• Employee discount
• Referral program

Schedule:

• Day shift
• Monday to Friday

Ability to commute/relocate:

• Hopkinton, MA 01748: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)
• administrative office: 1 year (Preferred)

Work Location: In person

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