Scope of Position

The Comprehensive Cancer Center- Arthur G. James Cancer Hospital and Richard J. Solove Research Institute (the “James”) is committed to providing high quality cancer services in detection, diagnosis, treatment and rehabilitation. The Business Operations Consultant, Inpatient Surgical Oncology (the “Department”) of the James provides comprehensive oversight of the Department including decision support and implementation of strategic growth plans, operational, financial, administrative, facilities, outreach and other business activities across the Ohio State University Wexner Medical Center (“OSUMC”) system.

The Business Operations Consultant monitors and influences the financial and operational performance and direction of the Department and promotes resource stewardship. They provide leadership in developing and translating financial budget and operational metrics into meaningful action for the Department. Additionally, they oversee the Administrative Assistant(s) within the Department to ensure real-time data entry (Kronos timekeeping and Workday Manager Liaison functions) and other administrative tasks to support leaderships and staff. The Business Operations Consultant works with all members of the Department to promote OSUMC’s tripartite mission of excellence in research, education, and patient care while ensuring the financial viability of the programs and hospital.

The Department encompasses all Inpatient Surgical Oncology cost centers across the James. The Business Operations Consultant reports to the James Business Operations Associate Director.

Position Summary

The Business Operations Consultant serves as a dedicated business resource to guide and provide administrative and decision support for the Departments. The position is responsible for business analytics and oversight for the Department, including:

• Fiscal management: budget development and performance, capital requests, Strata variance management reporting and on-going forecasting and trends analysis;
• Managing the Department’s Administrative Assistants to ensure timely data entry and administrative support;
• Operational metrics, tools, and dashboards;
• Position control management;
• Resource stewardship initiatives;
• Contract management: service letter agreements (SLAs) and memorandum of understandings (MOUs);
• Project/operational support;
• Facilities support;
• Audit coordination and compliance;
• Strategic planning; and
• All other administrative and operational management matters specific to the Department.

The Business Operations Consultant identifies financial opportunities and issues and implements improvements that will enhance Department operations and sustainability. The Business Operations Consultant develops, aligns, and operationalizes the Department’s clinical, academic, and research activities to support the overall James Cancer Program goals and to ensure the implementation of key OSUCCC-The James initiatives through interdisciplinary collaboration.

The Business Operations Consultant promotes an environment that facilitates patient and staff satisfaction and a culture that is conducive to team development and professional growth. The Business Operations Consultant develops and maintains effective working relationships with Department clinical and non-clinical staff, administrators, and the other members of the interdisciplinary Department and Business Operations teams. The Business Operations Consultant collaborates across OSUMC with other administrators, leaders and staff to provide fiscal and analytics oversight and expertise within Inpatient Surgical Oncology across the health system. The Business Operations Consultant participates in professional organizations and workgroups to promote the image of the organization externally.

Minimum Qualifications

For Hire: Bachelor’s degree from an accredited school required. Graduate degree from an accredited school in business, healthcare administration or other related field is strongly preferred. Record of demonstrated leadership experience and skills and a minimum of 3-5 years in healthcare business operations and/or finance roles is strongly preferred.

Ongoing: Maintain licensure (if applicable). Demonstrated competency to meet essential job functions. On-going participation in professional organizations that provide continuing educational opportunities and promote professional advancement. Demonstrated ability to function as an interdisciplinary team member who actively contributes to the effective planning, coordination, and implementation of healthcare services to meet the needs of the patients, families and community served.

Career Roadmap

FUNCTION
Business Planning and Operations

SUB-FUNCTION
Business Operations

CAREER BAND
Individual Contributor - Specialized

CAREER LEVEL
S4