The Operations Manager will serve as crucial support for Allergan Data Labs (ADL); this multifaceted position requires a candidate with excellent communications skills who can independently handle the procurement and operations functions. The Operations Manager will be responsible for the overall procurement activities and adherence to policies, procedures, and controls. He/she will be responsible for submitting and managing contracts request, resolving vendor payment disputes, managing interpersonal relationships and communication, and investigating/following up on vendor issues.

Responsibilities

Under the Operations Associate Director's supervision, the Operations Manager focus but not limited to:

• Manage the enablement of SRM applications such as BuySmart, Snapp, Ariba and SAP
• Submission of new contract request through Abbvie Buy Smart Tool
• Review contract-related backup documentation to ensure completeness, accuracy, and compliance
• Serve as the conduit with Business team, BuySmart Concierge & Procurement for the escalation and resolution of procure to pay operational issues
• Document current and future state process flowcharts, documentation, and policies as necessary to support Procure to Pay for A-DL organization
• Regularly update Business teams with contract status
• Ensure user compliance to Sourcing and Purchasing Card policies, Guide to Buy Policies and procedures
• Support Business Teams with an ad-hoc request
• Lead, interface and confer with various cross functional, business stakeholders, groups, and individuals to meet requirements.
• Manage implementation/deployment issues feedback and issue resolution
• Function as a super-user to provide support and develop/deliver training on key procure to pay technologies and processes
• Identify opportunities to enhance contract and purchase order process through best practice policies and procedures and lead implementation
• Perform other duties instructed by the ADL Leadership
• Cultivates relationships with a variety of cross-functional business units (Partners) including, but not limited to Procurement, BuySmart Concierge, Accounts Payable to improve end-to-end processes

Job Qualifications

• A strong understanding of procurement processes and exhibits the capacity to effectively self-execute the transactional procurement process in accordance with established Company policies, procedures, standards and guidelines
• Challenges status quo to develop innovative solutions to enhance the team’s quality and effectiveness

Minimum qualifications:

• Procurement experience or understanding of the fundamentals of Procure to Pay
• Exceptional attention to detail while prioritizing tasks, meeting deadlines, and staying organized
• The ability to work efficiently both independently and in fast-paced, collaborative team environments
• Ability to manage and prioritize requests, respond effectively to time-sensitive inquiries, and be proactive in the procurement process
• Excellent verbal and written communication, personnel management skills and ability to establish and maintain good rapport with people at all levels of the organization
• Strong problem-solving, multi-tasking, and analytical skill
• Experience in providing procurement process training, guidance, and direction to the team
• Ability to thrive under pressure
• Expertise in Microsoft and Google suite of products

Preferred qualifications:

• Bachelor's degree in marketing or a related field of study
• 2+ years of experience in Procurement.
• Previous experience in leading cross functional teams in complex activities that cross over departmental

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.

• We offer a comprehensive package of benefits including paid time off. (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees

• This job is eligible to participate in our short-term incentive programs.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.

AbbVie is an equal opportunity employer including disability/vets. It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a disabled veteran, recently separated veteran, Armed Forces service medal veteran or active duty wartime or campaign badge veteran or a person’s relationship or association with a protected veteran, including spouses and other family members, or any other protected group status. We will take affirmative action to employ and advance in employment qualified minorities, women, individuals with a disability, disabled veterans, recently separated veterans, Armed Forces service medal veterans or active-duty wartime or campaign badge veterans. The Affirmative Action Plan is available for viewing in the Human Resources office during regular business hours.