Outreach Specialist IHPC

Reach Out is a nonprofit 501(c)(3) organization that has been serving the Inland Region of Southern California since 1969. Reach Out’s mission is to strengthen communities by bringing people together to solve our region’s toughest issues: breaking barriers to education achievement, expanding economic opportunities, and creating safe, healthy, and innovative communities. Our aim is to be an effective, positive disruptor of the inequitable status quo. Our core work of strengthening communities takes many forms, from direct services to youth and families, to deep root cause work in building the health and quality of life in our region.

Reach Out is seeking team members who are passionate about building an equitable Inland Empire, and who recognize that, collectively with our partners, we will be the ones who will ultimately shift mindsets, policies and practices toward equity, justice, and prosperity for all our residents. We support the rights of immigrants, the LGBTQ+ community, and persons living with disabilities. If you hold these same values and goals, Reach Out offers a stellar work culture, a rich benefits & retirement package, and the opportunity to use your talents to build a region where all can thrive.

BASIC POSITION FUNCTION

Under the supervision of the IHPC Program Manager, the Outreach Specialist shall serve as a liaison between schools with health pathways to implement Work Based Learning (WBL) activities for students enrolled in health pathways and/or health academies. Outreach Specialists will conduct outreach to health industry entities for purposes of employer engagement through Inland Coalition Nexus Group and will work as a member of the Inland Coalition team on events, program planning and implementation, and other duties that lead towards building a seamless health professions pipeline in Inland Southern California.

• $23.01/hour

Benefits:

• Cost and no-cost options for health insurance
• Reach Out pays 100% of its employee’s dental, vision, and life insurance.
• Employee Assistance Program (EAP)
• Paid vacation time.
• 12 days of paid sick leave per year
• 13+ holidays per year
• 403(b) retirement plan
  • Reach Out matches after 1 year.
• Professional development
• Work laptop provided.

ESSENTIAL DUTIES/RESPONSIBILITIES

• 
  Outreach to health-related entities with the purpose of employer engagement in Work Based Learning (WBL) and other health pipeline partnerships/initiatives.
• Present the various WBL activities of the Inland Consortium with both teachers and employers.
• Provide assistance/consultation to teachers and other school site staff for implementation and make suggestions of Work Based Learning activities appropriate for pathway development.
• Develop business contacts to engage in the work of Inland Coalition Nexus Groups. Facilitate WBL activities for health pathways (i.e., guest speakers, health site visits, internships, etc.)
• Assist students and institutions to meet requirements for students to participate in internships/job shadowing (i.e., TB tests, live scan, HIPPA Training, etc.)
• Prepare written documents, which may include flyers, procedures, information bulletins, letters, program reports, press releases, and emails with clearly organized thoughts, using proper sentence construction, punctuation, and grammar.
• Assist in preparation and attend monthly Nexus meetings and other meetings as assigned.
• Monitor and verify target goals continually.

• Travel to various health related locations in the Inland Southern California region; prepare and deliver presentations to increase business and community participation; Provide presentations at meetings to overview WBL programs.
• Compile information and prepare and maintain a computerized database related to WBL and Nexus contacts.
• Attend and participate in a variety of assigned conferences, workshops, committees, meetings, and special events.
• Track and document time and services with accuracy to ensure services are provided according to contract provisions and to ensure appropriate reimbursement for services provided.
• Provide case management support to community members being serviced in the resource center.
• Attend outreach events and other designated off-site activities related to the resource center.
• Create and maintain excellent working relations with community agencies/members, stakeholders, visitors, and team members.
• Remain flexible, professional, and available to support the resource center at the allocated time as well as on a day-to-day or walk-in basis.
• Provide resources to community members referring to both internal and external services.
• Provide crisis intervention and support as needed and make appropriate referrals to emergency services.
• Ability to identify situations in which Mandated Reporting is necessary or consultation is required.
• Assist with community-wide violence prevention and intervention planning and community mapping of resources.
• Perform other job-related duties as assigned.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

MINIMUM ENTRANCE QUALIFICATIONS

Required Experience: A minimum of one (1) to two (2) years’ experience in community outreach, preferably within workforce development, Public Health, Education, or other related positions.

Preferred Education: Bachelor’s degree or equivalent combination of education and experience.

Preferred Experience: Fluent Bilingual Spanish/English

Knowledge of:

• 
  Proficiency with Microsoft Office, Outlook, PowerPoint, Excel
• Or interested in learning how to engage community members in health education and advocacy.
• Client service – Anticipating and responding to needs and demands of clients (both internal and external.)
• Change Management & Leadership – Instilling, implementing, and dealing with change, challenges, and ambiguity while also balancing the need for change with the need for continuity. Includes delivering the message of charge and creating an environment that inspires people to change.
• Communication – Using language as a flexible tool to share and collect information, exchanging ideas and openly exploring a variety of perspectives adjusting style and content to each unique individual, audience, and circumstance.
• Computer Use- Using computers and other forms of technology.
• Document Use – Finding, understanding, or entering information (e.g., text, symbols, numbers) in various types of documents, such as tables or forms.
• Teamwork/Cooperation – Readily sharing information, knowledge, and personal strengths. Seeking to understand and building on differing perspectives of others to enhance team efficiency and quality outcomes.
• Values and Ethics – Serving the Company with integrity and respect in personal and organizational practices. Includes respecting democratic, professional, ethical and people values. Building respectful, bilingual, diverse, and inclusive workplaces. Ensuring decisions and transactions are transparent and fair. Holding themselves, their employee, and their department accountable for their actions.

Ability to:

• Work a flexible schedule allowing for evening and weekend community engagement events and meetings.
• Have excellent organizational and interpersonal skills.
• Be self-motivated with the ability to communicate well with community members of diverse racial/ethnic backgrounds.
• Communicate clearly and with care, both in person and in writing, with proper grammar, and ability to write in a compelling and concise manner.
• Be proactive, resourceful, and interested in learning.
• Be a good team member and able to foster collaboration with staff and volunteers.
• Communicate well with colleagues, supervisors, and clients.

Reach Out is an Equal Opportunity/Affirmative Action Employer committed to providing equal employment opportunities to all qualified applicants without regard to race, color, national or ethnic origin, ancestry, age, religion or religious creed, disability or handicap, pregnancy, gender identity and/or expression, sexual orientation, military or veteran status, or any other characteristic protected under applicable federal, state, or local law.