POSITION DESCRIPTION
This role is responsible for sales activities from lead generation through the
project management process. Develop and implement agreed upon Sales
and Marketing Plan which will meet both personal and business goals of
expanding customer base in the marketing area. Work with the stores
management and support teams for the achievement of customer
satisfaction and revenue generation, in line with company vision and values.

RESPONSIBILITIES
1. Develop annual sales plan with Owner or Store Manager, detailing
activities to follow during the fiscal year, which will focus the position
on meeting or exceeding sales quota.
2. Demonstrate the ability to carry on a business conversation with
business owners and decision makers.
3. Consultatively sell and make recommendations to prospects and
clients using various products and Brand Standards.
4. Identify sales prospects and contact these using a “drill down” and
“share of wallet” concept.
5. Develop and maintain a database of qualified leads through referrals,
telephone canvassing, face to face cold calling on business owners,
direct mail, email, and networking.
6. Follow up on new leads and referrals resulting from telephone,
marketing, and field activity.
7. Maintain accurate records of all sales and prospecting activities
including sales calls, presentations, closed sales, and follow-up
activities within their assigned territory, including the use of a
Contact Management program to maintain accurate records to
maximize territory potential.
8. Develop a complete understanding of pricing and proposal models
9. Complete all paperwork and follow established center procedures
from initiation through completion of a project (i.e., Work Order,
credit approvals, POS entry, pre-payment collection, artwork
approval, delinquent account collection, reporting).
10. Prepare presentations, estimates and sales contracts.
11. Establish and maintain estimate follow-up procedures.
12. Prepare status reports, including activity, closings, follow-up, and
adherence to goals for weekly sales meetings.
13. Assist in the implementation of company marketing plans as needed.
14. Carry out market research; i.e. competitive shops and customer
surveys
15. Identify and resolve customer satisfaction issues.
16. Establish and maintain effective team relationships with all support
departments.
17. Adhere to all company policies, procedures, and business ethics
codes.
18. Participate in and practice the brand mentality of “Everybody Sells”.
Constantly be looking for sales opportunities for the center.
19. Serve as a backup for answering the phone if the owner, manager
and sales/service employees are busy assisting other customers.
20. Assist at the front counter as needed.
21. Understand the sales process enough to consult with customers to
determine project needs and solutions.

ADDITIONAL RESPONSIBILITIES
1. Participate in networking and marketing events such as seminars,
referral groups, trade shows, and telemarketing programs.
2. Assist in collection of account receivables.
3. Coordinate shipping schedules and delivery of merchandise and
services.
4. Conduct and/or supervise minor installations (i.e., RTA).
5. Coordinate various tasks & scheduling activities to ensure quality
project management.

WORKING CONDITIONS
1. Working conditions are normal for an office and a light manufacturing
environment. Report to owner or manager.
2. Work may require occasional overnight travel, weekend and/or
evenings.

Job Type: Full-time

Benefits:

• Employee assistance program
• Employee discount
• Flexible schedule
• Mileage reimbursement
• Paid time off
• Paid training
• Travel reimbursement
• Work from home

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay
• Commission pay
• Monthly bonus

Ability to commute/relocate:

• Racine, WI 53405: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Driver's License (Preferred)

Work Location: Hybrid remote in Racine, WI 53405

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