Partner Account Specialist Job at Insight Global
JOB DESCRIPTION
Insight Global is looking for Partner Account Specialist to work for one of our clients in the Charlotte, NC area or the Draper, UT area. Below are some of the job duties.
- Operate within multiple ERP systems
- Partner with internal departments and customers in regard to outstanding payments
- Conduct out-bound calls to establish payment confirmations and reply to partner inquiries
- Responsible for answering the collections email inbox pertaining to invoices, account discrepancies and questions, and other general partner requests
- Assist with maintaining appropriate accounts receivable agings for all partners
- Partner with and assist Customer Service and Sales departments in handling specific partners with credit and account related inquiries, offering a strong resource to resolve requests timely
- Support existing processes and procedures for proper application of payments and accuracy of partner account balances
- Issue credit memos and invoices
- Post incoming cash transactions
MINIMUM REQUIREMENTS
- High school diploma or equivalent
- 2+ years relevant experience in collections
- Previous customer service experience
DESIRED SKILLS
- Experience in consumer electronics
- SAP B1 and/or SAGE Experience
- Advanced skill set for Microsoft Excel and Word
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