Patient Care Coordinator

Hearing & Balance Center of Reston is seeking for a motivated individual to maintain the front office and represent our practice with professionalism. This employee must be driven, poised, articulate, and possess the strongest of communication skills. Our professional will be able to multi-task effortlessly, prioritize efficiently, handle patient requests, manage the database, place outbound calls to patients, handle all administrative tasks, and do so with a smile. Someone who is proactive instead reactive, one step ahead instead of two steps behind, is the type of professional who will fit in well here. Someone with a sales mentality is a must because they will contribute to grow this practice one patient at a time. This is an extremely fast-paced, professional environment, and only the best of the best need apply.

Essential Duties and Responsibilities:

• Handle patient calls and effectively manage schedule
• Contact patients to confirm/reschedule appointments.
• Track and report daily scheduling metrics.
• Greet patients immediately upon their arrival and provide excellent customer service.
• Administrative duties as needed (faxing/scanning, etc.)
• Handle social media presence for the practice.

Position Qualifications:

• Minimum of High school diploma
• 2 years front office experience, in a retail medical setting (dermatology/optical/plastic surgery/cosmetic dentistry setting) is a plus.
• Must be computer literate.
• Must be able to work well independently.
• Self-motivated, ability to think on your feet.
• Good interpersonal skills both verbal and written

We provide a competitive hourly rate with bonus potential for the right self-motivated employee. The hours are Monday – Friday 8-4PM. We also, offer healthcare, PTO time and Paid Holidays after 90 days.

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

• Flexible schedule
• Health insurance
• Paid time off
• Paid training

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Experience:

• Customer service: 2 years (Preferred)
• medical office (a plus): 1 year (Preferred)
• Computer skills: 2 years (Preferred)

Work Location: One location

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