The City of Melissa is a fast-growing progressive suburb with a small-town feel located 35 miles north of downtown Dallas, just two exits north of McKinney and the dynamic growth area of northeast Collin County.

Recently named the #6 Most Successful City in Texas by Zippia.com, Melissa offers a great quality of life for young professionals, families, and empty nesters. Our community focus on education through the development of the Melissa ISD, and the commitment to foster and maintain a family-friendly environment has led to Melissa becoming one of the fastest growing and successful communities in DFW.

Physical Therapy of Melissa’s role is to assist and educate our community in living a healthy, active lifestyle, free from pain or physical limitations, through compassionate, individualized, and exemplary results-based physical therapy services. We are therapist owned and operated that thrives on personal care for our patients as well as our staff. What sets us apart is our culture and family atmosphere! You may see us throughout the year at community or social events (retreats, picnics, sporting events, holiday parties, and happy hours to name a few). Physical Therapy of Melissa continues to grow with our community which allows us to offer various career growth opportunities.

Check out our team: https://ptofmelissa.com/our-team/

We offer you:

• Consistent hours (30 hrs/week)
  
  • 7am - 1pm shift or 1pm - 7pm shift
• Career courses that help you build your skillset ($2,000+ per year)
• Paid onboarding and training ($)
• Paid time off ($) for self-care, family, friends, travel
• Company sponsored team dinners and outings ($)
• Career progression OPTIONS:
• Focus on being a super-star patient experience coordinator
• Grow into a management role - Assistant Patient Experience Manager
• Jump to running the team as the Patient Experience Manager
• Add another ‘hat’ and be our Chief Culture Officer or Community Manager

We believe in CAREER DEVELOPMENT!

Whether you are new to the role or have a Medical Office Assistant Certification, we help you plan your certification and courses to sharpen and add new skills to your personal tool-kit. Are you a believer that learning never ends?

You can take advantage of our Business Mentorship Program. The program is on-going until you feel like an admin and operational superstar. At that time you may want to mentor someone else!

How does it work?

• Participate in on-going training specific to your role
• Sign up for a monthly (business) challenges that will help develop your skills
• Keep metrics on how you are doing each week

Contact me if you have the same CORE VALUES:

• Quality and compassionate service

• Partner in community well-being

• Evidence that benefits the patient

• Not just a team, a family

• Organized and efficiency for the optimal patient experience

What will be asked of you:

• Commit to your onboarding so you can get up to speed much quicker

• You want metrics on how you are doing and what areas of the role you need help with

• We will train you on how to offer a great patient experience on the phone

• You can learn software that helps us run the clinic, schedule patients, invoice, collect payments, etc

• Love to help people even if the environment can be fast paced at times

Preferred but NOT required:

• Prior work in retail

• Inbound or outbound phone experience

• Prior work in a healthcare setting e.g. medical office

• Medical Secretary Certification

• Familiarity with physical therapy

• Familiarity with Blue Cross Blue Shield, Medicare, and other commercial insurances.

• Proficient in use of computers and other office equipment

• Learning new software and data entry

• Knowledge of general office procedures