Patient Services Specialist - TTU Student Health Services Job at Texas Tech University
Major/Essential Functions
Student Health Services at Texas Tech University is the on-campus medical care clinic exclusively for Texas Tech students. The mission of Student Health Services is to proudly provide compassionate, high-quality and accessible healthcare to Texas Tech students.
The Patient Services Specialist will help support the mission of Student Health by:
Supporting the success of the department by verifying and researching various insurance tasks generated by our registration software.
Serving as the initial impression of our clinic by greeting patients with compassion, enthusiasm, and respect.
Providing education to patients on our services.
Listening carefully to patient needs presented face to face or over the telephone and communicating clear and accurate information in response.
Attending Red Raider Orientation (Freshman/Transfer Orientation) and representing Student Health in a professional manner.
PSS have additional leadership duties as determined by the PSS Supervisor and will be expected to mentor and train PSS to meet departmental goals and initiatives.
Student Health Services is an exciting place to work. It is a fast-paced, team-oriented environment where patients always come first. It is critical for the Patient Service Specialist to demonstrate excellent communication skills, training ability, effective problem solving, and professionalism. The Patient Service Specialist also must be able to keep calm under pressure and be comfortable working with providers and nurses.
Required Qualifications
A High School diploma or GED. 1-year Customer Service, office, or related experience. Additional education may substitute for the experience requirement.
Preferred Qualifications
Prior experience in a health care setting.
Pay Statement
Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage.
EEO Statement
As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran.
Jeanne Clery Act
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx.
Pay Basis
Hourly
Pay Grade Minimum
Salary commensurate with related education, experience and/or skills.
Pay Grade Maximum
Salary commensurate with related education, experience and/or skills.
Grant Funded?
No
Job Type
Full Time
Job Group
Information and Records Clerks
Shift
Day
Schedule Details
Monday-Friday 8 am-5 pm
Travel Required
None
Does this position work in a research laboratory?
No
Air Force Specialty Code
3A1X1, 4A0X1
Marine Military Occupational Specialty Code
0111
Navy Enlisted Classification Code
YN, HM
Please Note :
chrismaxcer.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, chrismaxcer.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.
Student Health Services at Texas Tech University is the on-campus medical care clinic exclusively for Texas Tech students. The mission of Student Health Services is to proudly provide compassionate, high-quality and accessible healthcare to Texas Tech students.
The Patient Services Specialist will help support the mission of Student Health by:
Supporting the success of the department by verifying and researching various insurance tasks generated by our registration software.
Serving as the initial impression of our clinic by greeting patients with compassion, enthusiasm, and respect.
Providing education to patients on our services.
Listening carefully to patient needs presented face to face or over the telephone and communicating clear and accurate information in response.
Attending Red Raider Orientation (Freshman/Transfer Orientation) and representing Student Health in a professional manner.
PSS have additional leadership duties as determined by the PSS Supervisor and will be expected to mentor and train PSS to meet departmental goals and initiatives.
Student Health Services is an exciting place to work. It is a fast-paced, team-oriented environment where patients always come first. It is critical for the Patient Service Specialist to demonstrate excellent communication skills, training ability, effective problem solving, and professionalism. The Patient Service Specialist also must be able to keep calm under pressure and be comfortable working with providers and nurses.
Required Qualifications
A High School diploma or GED. 1-year Customer Service, office, or related experience. Additional education may substitute for the experience requirement.
Preferred Qualifications
Prior experience in a health care setting.
Pay Statement
Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage.
EEO Statement
As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran.
Jeanne Clery Act
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx.
Pay Basis
Hourly
Pay Grade Minimum
Salary commensurate with related education, experience and/or skills.
Pay Grade Maximum
Salary commensurate with related education, experience and/or skills.
Grant Funded?
No
Job Type
Full Time
Job Group
Information and Records Clerks
Shift
Day
Schedule Details
Monday-Friday 8 am-5 pm
Travel Required
None
Does this position work in a research laboratory?
No
Air Force Specialty Code
3A1X1, 4A0X1
Marine Military Occupational Specialty Code
0111
Navy Enlisted Classification Code
YN, HM
Please Note :
chrismaxcer.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, chrismaxcer.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.