Position Info

Work at Eden Roc Miami Beach and Nobu HotelThe primary qualification for any position at Eden Roc Hotel Miami Beach and Nobu Hotel is passion. Every staff member must possess an enthusiasm for hospitality that carries beyond the traditional expectation and into his or her daily responsibilities. Whether hired in an expressly guest-facing position or a predominantly “behind the scenes” one, our team ensures that they treat every person they come into contact with the utmost honor and respect. Above all, we believe that authenticity, collaboration, and kindness go a long way in creating the luxurious environment that our patrons value.

The PBX telephone operator is responsible for: handling incoming and outgoing phone calls; responding to guest requests; learn and disseminate basic hotel information; be knowledgeable of procedures and techniques necessary for the smooth operation of the department. PBX Operators are required to: display a guest orientation; possess a working knowledge of computers; and display an excellent phone manner. Operate the hotel switchboard in an efficient, courteous and professional manner to provide quality operations which maximize guest satisfaction. Candidate must have excellent communication skills and ability to multi-task and work a varied schedule.

QUALIFICATIONS:

• High School graduate or G.E.D. equivalent
• Ability to communicate effectively with the public and other Team Members
• Read, write and speak English fluently
• Strong problem solving skills and great customer service required

About Us

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

• Three Tiers of Medical Coverage
• 24/7 Healthcare Concierge
• 24/7 Teledoc service
• Maternity Program
• Cancer Program
• Free Maintenance Medications
• Vision Insurance
• Dental Insurance
• Company Paid Life Insurance, Long Term Disability, and Short Term Disability
• Life Insurance Buy Ups
• Short Term Disability Buy-Up
• Critical Illness
• Accident Insurance
• Hospital Indemnity
• Home and Auto insurance
• Legal Assistance
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• EAP Program
• Emergency Travel Assistance
• Paid Time Off (vacation, sick, bereavement, and Holidays)
• 401K Match
• Team Member Service Awards

Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.

EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.

Job Type: Full-time

Pay: $14.00 - $15.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Holidays
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Miami Beach, FL 33140: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Shift availability:

• Night Shift (Required)

Work Location: In person

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