Post-Acute Liaison Job at The Terraces of Phoenix - a HumanGood community
The Terraces of Phoenix - a HumanGood community Phoenix, AZ 85020
Under general supervision, the Post-Acute Liaison is responsible for generating business from referrals sources to meet the community’s revenue and census goals. The majority of this position is spent in outside sales; developing relationships with community hospitals, physician offices, community health clinics and other community outreach programs. This position contributes to the success of Human Good by coordinating external professional relationships for the community as a whole with an emphasis in skilled nursing components of senior living in an effort to achieve the highest possible occupancy within budgetary and regulatory guidelines. As a representative and team member of the company, this position is expected to present oneself in a manner that reflects professionalism and ensures resident satisfaction.
Hours are Monday - Friday 9:00 AM to 5:00 PM
Pay range is salaried $65,000 to $85,000
Engage in occupancy growth, partnership development and integrated health system strategy work.
Helps manage referral software and systems utilized by health systems to maximize timely response and conversation rates.
Maintain a log of daily external strategy work; report out on external activities at strategy meetings.
Collaborate with ED, NHA, DON, Medical Director, DOR and other key team members to maximize competencies in short-stay rehab program with ongoing development of niche and specialty programs to align with strategic physician and health system partnerships.
Meet with patients and family at hospital to educate on short-stay program and benefits while building trust in a seamless transition to post-acute.
Foster strategic relationships and alignment with assisted living, home health and other community based service providers.
Utilize data analytics and outcome performance measures to demonstrate competencies and value in accountable partnerships.
Interpret financial reports and support desired payer mix budget goals.
Develops and fosters partner relationships with hospitals and key physician groups.
Makes daily hospital rounds, keeping in contact with case managers, discharge planners and Hospitalists to maintain relationship and referrals.
Responds to all callers and visitors inquiring about admissions in timely manner as established by the Health Services Administrator.
Pre-assesses potential patients so that clinical efforts expended are in proportion to their urgency and appropriateness for the community.
Identifies/anticipates resident needs, eliciting ideas, feeling and perceptions from others. Probes to identify the needs of potential customers.
Recommends solutions that match customer needs; overcomes objections by demonstrating benefits to customers and negotiating a mutually beneficial outcome.
Works with the health care team to identify resident care needs in order to assure that adequate resources and services are provided to residents, meeting regularly with health care team to assure highest practicable care will be delivered.
Prepares marketing reports regarding referral statistics. Ensure high level of integrity of referral data within Company computer system.
Contributes to planning, research and writing of the community’s occupancy development plan for strategy and tactics.
Responds to requests for information and brochures in a timely manner and according to performance standards outlined by Health Services Administrator.
Requests copies of information from hospitals, SNF or other health care facilities of prospective resident.
Coordinates and conducts marketing events as created by self and Health Services Administrator.
Qualifications
Bachelor’s Degree preferred, Therapist (PT, OP, or SP), LCSW, Nurse, MPH, or Marketing Specialist.
Two or more years in a related field that demonstrates the ability to work in a long term care setting, preferably with geriatric residents, admissions and a marketing background
Medical or business office education or training desired,
Clinical license such as RN, LPN, RT, IT or SLP preferred.
Valid driver’s license
What's in it for you?
As the largest nonprofit owner/operator of senior living communities in California and one of the largest in the country, we are more than just a place to work. We are here to ensure that all we serve are provided with every opportunity to become their best selves as they define it, and this begins with YOU. HumanGood offers competitive pay and phenomenal benefits. Eligible positions (30+ hours/week) start with 20 paid days off, plus seven holidays, a company-matching 401(k) and health plans that give you cash to use for those unexpected health issues. We also offer a Tuition Reimbursement to promote your career advancement.
The health and safety of our team members and residents is our top priority and with the increasing spread of variants of COVID-19, it is critical that we do all we can to protect one another from this disease.
Where legally permissible, you may begin working after (a) showing proof of the first dose of a two-dose COVID vaccination regimen or one dose of a one-dose COVID vaccination; (b) showing proof of a COVID vaccination appointment within 7 days of your start date; or, (c) upon submission of a request for exemption from COVID vaccination. Exemptions based on religious beliefs and qualifying medical reasons will be considered.
Please Note :
chrismaxcer.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, chrismaxcer.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.
Hours are Monday - Friday 9:00 AM to 5:00 PM
Pay range is salaried $65,000 to $85,000
Engage in occupancy growth, partnership development and integrated health system strategy work.
Helps manage referral software and systems utilized by health systems to maximize timely response and conversation rates.
Maintain a log of daily external strategy work; report out on external activities at strategy meetings.
Collaborate with ED, NHA, DON, Medical Director, DOR and other key team members to maximize competencies in short-stay rehab program with ongoing development of niche and specialty programs to align with strategic physician and health system partnerships.
Meet with patients and family at hospital to educate on short-stay program and benefits while building trust in a seamless transition to post-acute.
Foster strategic relationships and alignment with assisted living, home health and other community based service providers.
Utilize data analytics and outcome performance measures to demonstrate competencies and value in accountable partnerships.
Interpret financial reports and support desired payer mix budget goals.
Develops and fosters partner relationships with hospitals and key physician groups.
Makes daily hospital rounds, keeping in contact with case managers, discharge planners and Hospitalists to maintain relationship and referrals.
Responds to all callers and visitors inquiring about admissions in timely manner as established by the Health Services Administrator.
Pre-assesses potential patients so that clinical efforts expended are in proportion to their urgency and appropriateness for the community.
Identifies/anticipates resident needs, eliciting ideas, feeling and perceptions from others. Probes to identify the needs of potential customers.
Recommends solutions that match customer needs; overcomes objections by demonstrating benefits to customers and negotiating a mutually beneficial outcome.
Works with the health care team to identify resident care needs in order to assure that adequate resources and services are provided to residents, meeting regularly with health care team to assure highest practicable care will be delivered.
Prepares marketing reports regarding referral statistics. Ensure high level of integrity of referral data within Company computer system.
Contributes to planning, research and writing of the community’s occupancy development plan for strategy and tactics.
Responds to requests for information and brochures in a timely manner and according to performance standards outlined by Health Services Administrator.
Requests copies of information from hospitals, SNF or other health care facilities of prospective resident.
Coordinates and conducts marketing events as created by self and Health Services Administrator.
Qualifications
Bachelor’s Degree preferred, Therapist (PT, OP, or SP), LCSW, Nurse, MPH, or Marketing Specialist.
Two or more years in a related field that demonstrates the ability to work in a long term care setting, preferably with geriatric residents, admissions and a marketing background
Medical or business office education or training desired,
Clinical license such as RN, LPN, RT, IT or SLP preferred.
Valid driver’s license
What's in it for you?
As the largest nonprofit owner/operator of senior living communities in California and one of the largest in the country, we are more than just a place to work. We are here to ensure that all we serve are provided with every opportunity to become their best selves as they define it, and this begins with YOU. HumanGood offers competitive pay and phenomenal benefits. Eligible positions (30+ hours/week) start with 20 paid days off, plus seven holidays, a company-matching 401(k) and health plans that give you cash to use for those unexpected health issues. We also offer a Tuition Reimbursement to promote your career advancement.
The health and safety of our team members and residents is our top priority and with the increasing spread of variants of COVID-19, it is critical that we do all we can to protect one another from this disease.
Where legally permissible, you may begin working after (a) showing proof of the first dose of a two-dose COVID vaccination regimen or one dose of a one-dose COVID vaccination; (b) showing proof of a COVID vaccination appointment within 7 days of your start date; or, (c) upon submission of a request for exemption from COVID vaccination. Exemptions based on religious beliefs and qualifying medical reasons will be considered.
Please Note :
chrismaxcer.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, chrismaxcer.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.