General Summary of Duties: To represent the practice in a professional, mature manner while coordinating and overseeing its function, promoting quality patient care, and maintaining a good rapport among patients, physicians, and staff. Supervises front office, back office, and other staff. Knowledge of health care administration practices. Skill in planning, organizing, delegating, supervising, and gathering and interpreting data. Skill in verbal and written communication. Skill in researching, preparing, and presenting comprehensive reports. Working knowledge of medical coding and insurances. Ability to take initiative and to exercise independent judgment, decision-making and problem-solving expertise. Ability to work effectively with staff, patients, public, and external agencies.

Duties: Work with Administration to help establish/implement goals, objectives, policies, procedures, and systems for the site. Oversee utilization of the EMR system at the site and possess a working knowledge of the EMR and PM systems. Participate in the development and implementation of practice budgets; and monitor and control practice expenses within the established budget. Oversee the patient billing process and have a working knowledge of CPT-4 and ICD-10 coding. Prepare daily bank receipts and deposits. Verify and sign off on close of day receipts and deposits and submit to Finance. Select, train/orient, and supervise office staff. Responsible for staff work assignments and daily actions. Conduct regular meetings with office staff, providers, and Clinical Director. Ensure compliance with OSHA, HIPAA, fire safety, and lab regulations and standards.

Education: Degree in Business or Health Administration or equivalent experience; Master’s preferred.

Experience: Five years of business management experience, including three years managing a medical practice. A thorough understanding of medical office management and procedures is required.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Glen Burnie, MD: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Management: 1 year (Preferred)

Work Location: In person

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