Pre Arrival Specialist Virtual Hiring Event Job at Marriott Vacations Worldwide & Hyatt Vacation Ownership
Marriott Vacations Worldwide & Hyatt Vacation Ownership Steamboat Springs, CO 80487
Pre Arrival Specialist
**Avaliable at Avon & Vail Locations**
$1,000 SIGN ON BONUS
This bonus is for new hires, rehires and supervisors. Internal candidates, college programs, and managers are excluded.
Payments are in $500 increments at 30 and 90 days, paid on the following paycheck.
Job Summary
- Create, maintain and update the pre-arrival template.
- Block rooms according to market codes as required.
- Reply to all Vacation Planning emails/calls within the specified time frame.
- Correspond with guest in regards to villas location and other special requests.
- Actively follow up with guests who have not responded to the Vacation Planning communication.
- Utilize a high level of professionalism in verbal and written communications.
- Coordinate blocked rooms for housekeeping and engineering to conduct maintenance.
- Communicate special requests to housekeeping, engineering, and/or VIP amenities.
- Ensure villas attributes are up to date.
- Complete pre-arrival check list as required including reports and forecasts.
Requirements:
- Must be able to work a flexible schedule, including complete weekend and holiday availability
- Must have great customer service skills – all of our positions come into contact with guests!
What does MVW offer?
- Competitive Pay!
- Medical/Dental/Vision/401K opportunities!
- Travel discounts!
- Credit Union Membership!
- Growth and Development Opportunities!
Preferred dress code
Business (business suit, tie)
What is a virtual interview?
Virtual interviews help employers connect with job seekers when they are not in the same physical location. Since hiring is a human process, employers would like to talk with you online (chat, video or phone) to see if you meet the requirements for the job.
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