Private Pay & Cash Manager Job at Monte Nido & Affiliates, LLC
We save lives while providing the opportunity for people to realize their healthy selves.:
Monte Nido & Affiliates has been delivering proven treatment for eating disorders for over two decades. Our model of treatment blends the personalized and medically sophisticated care for which we are known with the latest research and strategies for those overcoming eating disorders. Our treatment setting is intimate with a high staff to client ratio, and an emphasis on individual therapy and highly-individualized treatment.
The Private Pay & Cash Manager will be responsible for managing the private pay collections, cash receipt posting and staff for the associated positions. The Manager is responsible for designing, implementing, and enforcing policies and procedures, as well as streamlining effective Private Pay collection procedures and cash posting processes. Responsibilities Include::
Private Pay & Cash Manager
Monte Nido & Affiliates
Monte Nido & Affiliates has been delivering proven treatment for eating disorders for over two decades. Our model of treatment blends the personalized and medically sophisticated care for which we are known with the latest research and strategies for those overcoming eating disorders. Our treatment setting is intimate with a high staff to client ratio, and an emphasis on individual therapy and highly-individualized treatment.
The Private Pay & Cash Manager will be responsible for managing the private pay collections, cash receipt posting and staff for the associated positions. The Manager is responsible for designing, implementing, and enforcing policies and procedures, as well as streamlining effective Private Pay collection procedures and cash posting processes.
- Oversees private pay billing and collection staff.
- Oversees and ensures private pay billing and collection operations are performed in an accurate and timely manner.
- Oversees and ensures all cash receipts are posted to client accounts timely and accurately.
- Works with private pay collectors to ensure client complaints are addressed and resolved timely and professionally.
- Monitors review cycle activities as it relates to private pay collection and cash positing, and resolves any private pay billing issues.
- Conducts monthly private pay aging reviews with private pay collectors.
- Oversees and ensures private pay refunds are submitted weekly and addressed timely.
- Oversees and ensures applicable out-of-pocket maximums, deductibles, and/or co-pays are properly applied to client accounts during cash posting.
- Oversees and ensures the cash posting allowed amount is accurate to the insurance contract, SCA or balance billing requirements.
- Oversees credit card processing system and chargebacks.
- Sets up insurance ACH and ERA.
- Performs month-end close related to private billing and cash receipt posting.
- Contributes to the development of processes and procedures.
- Collaborates with internal personnel and departments to achieve common goals.
- Ensures all staff are properly trained.
- Performs other duties as assigned.
- High School diploma or equivalent required.
- Three to five years’ work experience in a related field. Experience managing staff.
- Proficiency in Communication & Written skills.
- Knowledge of State & Federal Statutes Regarding Patient Confidentiality laws.
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